The master bedroom had a nice view but bathroom wall had a big hole. Second bedroom had now windows and therefore it had an old damp smell. Had to sleep with door open because the the mold smell and fumes. The hotel expected adults to sleep on bump beds. Had to pay extra 130 dollars to get a decent room so 50 year old woman didn’t have to climb a ladder to go to bed. Breakfast was excellent everything else a big disappointment.

We

I purchased 2 of the 4 bedroom cabanas/apartments at this hotel. Each room accommodates 8 people. Upon booking we didn't know how many guests would arrive so we didn't include the total number. Because of this the hotel charged my 2500 USD additional.

The Cabañas were very well taken care of. And the staff was very attentive to our needs

Pretty view

Beautiful place!! We didn’t want to leave!

This place is amazing!

Learners for the first time at check in there would be no good service to the Cabañas. I may have missed it but surprising. They did allow us to order and wait to pick it up thankfully. We got here late but no one told us how to work anything including change the temperature, tv or fireplace. The units are pretty buy old and in need of repair.

Excelente

Everyone was great ! Thanks

The property is in poor conditions. The glass walls were leaking. Floor in the rooms had water from the leaks.

The view was amazing, and the breakfast buffet was delicious; all the facilities were amazing. All employees were so kind, knowledgeable, patient, and professional. The road needs to be fixed; it's approximately 1.5 km of terrible road. I understand that it is a municipality issue, but the Marriott needs to get involved and get to an agreement, so it will be easier for the guest to travel outside the hotel.

Beautiful place, great views. Bad road and really bad service…

The view,

Los apartamentos necesitan mantenimiento - tuvimos un incidente con la lavadora y con uno de los inodoros. El equipo de servicio al cliente y transportacion es excelente. Sería bueno nivelar más la calle de entrada para facilitar la entrada y la salida de la propiedad.

The welcome at the front desk could’ve been better. The person rushed me to checking and had a poor knowledge about the migration tax exemption evidence. People working in the yard around the cabin at 7:00 am. It was noisy but when I complained, it stops . Other than that is a good place to stay.

I stayed at this place with my family and it was beautiful, but it was really disappointed that when we got back from walking around town there was no internet , some of my family had to get work done , we wanted to listen to music and had other plans that require internet and we weren’t able to do it, extremely annoying, other than that the place was nice !!

The service was excellent the location and views are amazing, perfect for a relaxing vacation. The house where we stayed needs better ventilation especially during the day time when the sun is out.

The soundings are gorgeous, views are incredible

Un lugar esplendido! Nos encantó y definitivsmente volveriamos una y mil veces!