Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice. Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you. The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season. One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn. The Tree House experience was very nice - no TV, no real distractions - only odd bit is a the door is a patio window and opens directly onto the walkway for other rooms to/from hotel. The hot tun was also unavailable during out visit.

We stayed 3 nights but wish it could have been longer. Lovely location (our room had a sea view) and you could walk down to the little beach but quite a steep climb coming back ! We did take friends down to the beach for lunch one day but without any notice the cafe was closed so that was a bit disappointing. The pool in the hotel was also closed but they did offer use of the pool at their sister hotel ( but decided it was too much bother) Breakfasts were amazing. All the staff (except one) were super efficient and friendly giving us great advise and service. One member of staff deserves a particular mention and that is Catia on reception . She was incredible and nothing was too much trouble. We will definitely stay her again ❤️

A very classic hotel, well maintained and with courteous and professional staff. Both dinner and breakfast were exceptional.

Lovely treehouse room, breakfast was awesome… possible one of the best I have had. Location is fantastic… only downside for me this time was pool and spa closed. But I guess they gave to maintain them sometime.

Superb location with beautiful view to the sea and a short walk down the the beach side cafe

A beautiful hotel in the most peaceful valley. The staff were wonderful and the breakfasts delicious. Loved every minute of my stay.

Pool closed. I knew it would be. Bar closed. Room basic but ok. 2 days before arrival I was told the restaurant I booked would be closed. They didn't say the only alternative was in a separate building up a steep hill

One night staycation, love this hotel and staff always friendly and welcoming. Room, facilities, coffee / cake shop….. Highly recommended.

Lovely clean room, well maintained facilities, lovely staff . Great food and wine The tree house was lovely and I will be back.

Yes

A super stunning Hotel with a picturesque location. A beautiful retreat near to the town of St Peter port a shuttle service is available, Stunning views and good access to walking trails. Hotel is elegant without feeling stuffy, warm without being oppressive, welcoming without being kitschy, I felt that all the visitor touch points they got absolutely right. Room is very comfortable and well - appointed and the staff make you feel welcome from the moment you arrive, Especially the level of service, the restaurant staff and reception team provided excellent service. The food is fantastic 5 stars, presentation and choice, breakfast is outstanding. The room was immaculately clean and had everything needed provided with plenty of amenities like still water with tea and coffee facilities, dressing gowns and toiletry’s had a very comfortable stay. Some of the highlights an indoor pool and a tree top spa, restaurants and the gardens are beautiful. Most definitely would highly recommend and would stay again.

Good room, excellent staff

Lovely hotel in a wonderful location

Had to change rooms as first one a loud boiler /fan noise.second room although didn’t have a walk in shower it was so much quieter and stunning views. I was very pleased the staff found me another room

The tea and coffee in the restaurant was dire and needs improvement.

Woodland valley view room had a lovely view, the staff were very helpful and courteous, breakfast food was very good quality. Hotel's own vehicle picked us up from the airport and took us back. Couldn't really fault anything. Only minor niggle was that their website stated a fridge was in every room when in fact they were only in the top tier rooms and unfortunately they had no others to provide us. So their website needs updating, but it was no big issue.

Plenty of parking, park at the top of you're in the 'garden rooms'. Very friendly and helpful staff. Rooms comfy if a little small. Coastal restaurant good, disappointed that pizzas not being served which made veggie choices very limited. I had the salmon which was lovely but the sauce was very lemony, which wasn't described on the menu (just said butter sauce) so my son, who also had the salmon was not keen. Breakfasts were excellent, lots of choice. Swimming pool a bit on the small side but fun to play in.

This hotel was excellent in many regards, and all staff that we had dealings with were exceptional. Food and service in the restaurants were of a particularly high standard, although we were surprised at how quiet the main restaurant was in the evenings. Room service and cleanliness was very good. We would have given this hotel a 5* review but unfortunately the room price was far too high for the size of room and facilities that were provided. The room was quite small in size, did not have air conditioning, nor the mini fridge that was listed on the room details page on the website. The other annoying feature is the fact that the website lists inaccurate restaurant wine lists prices, for example for half bottles of wines that the hotel says it has never sold.

All the staff were fantastic and nothing was ever too much trouble for them. The service was great too. The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses. I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this. We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.

Not a bad place to stay needs some updating . Great position for St Peter Port.