This is a family oriented hotel, and is wonderful on that level. The owners go out of their way to help with any issues and are genuinely concerned with making their guests comfortable Lovely dining and excursion recommendations. Even though it is in a busy area, right by the old city, the seals on the windows totally kept out the street noise. There is no elevator, so if stairs are a challenge, this is not the place for you. Great value for the money.