Overall Ratings & Reviews Heeton Concept Aparthotel Edinburgh Queen Street

Incredibly convenient to the city centre! Just a short walk to the Royal Mile. Friendly and helpful staff.

Lindsey was superb went well out of her way to help

Good location in a generally (relatively) peaceful part of central Edinburgh. Unfortunately having a basement room right on Queen Street and sash windows only nominally sound proofed by secondary double glazing, sleep was disturbed by carousers outside my window. Otherwise a convenient location and new looking decoration was good. I’d stay again if I could be sure of a high floor room at the back.

Great location for access to central Edinburgh and lovely view over Queen Street. Comfortable bed and good storage to tuck everything away for the week. Very friendly and helpful staff.

Veey convinient location.

The hotel staff will not help customers solve the room problem, they just tell you that they can't do anything, instead of helping customers solve the problem or give a solution. For the same price, I was given a cramped room on the first floor below ground. And the room window was open when I entered, which was not safe. And the room temperature was very low, and the air conditioning took a long time to work. They ignored it and said that if you are not satisfied, you can contact to complain but there is nothing we can do.

No parking , not very professional in check in and not helpful in anything . Would not recommend.

Great location, very friendly helpful staff. Huge room with good facilities. Decor and furniture looking a little tired since I last visited but for price paid was good value.

Excellent room and friendly staff

Conveniently located. Very friendly staff but rooms could have been cleaner

The hotel is well located and walkable to Edinburgh sights and restaurants. The apartment-style setup was convenient for making simple meals, relaxing after a day of sight-seeing and doing laundry, which added a lot of flexibility. There were some initial security concerns but the staff addressed them promptly and professionally, which I appreciated. While there’s no turndown service, the front desk is always staffed and helpful if you need essentials. Overall, a decent option for your visit to Edinburgh.

Had an excellent stay and would happily return. The bed was very comfortable and the room was quiet and spotlessly clean. The accommodation was within walking distance of all local attractions.

Excellent

Big room, amazing location near Dean's village and easy to get to the Castle. My only complaint is that the bathroom is not so friendly. There is no room to put my stuff. The kitchen is ok but you can't cook anything. Overall, I like it but probably won't stay again.

Very good stay

Easy check-in, excellent location and cappuccinos, comfortable bed

The location was amazing. I was hoping the room was a fully blackout room, however it was not, there was light that was able to get into the room which made it hard for me to sleep. The location was great and it was very easy to get around. I would recommend this location.

The staff are very accommodating. A bit slow in preparing our room for checking in. Nevertheless it was a good stay

Comfortable stay. Would recommend.

Enjoyed our stay, comfortable and well located.