9.0
Exceptional
From 15 reviews
Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

7.6

Traveller Reviews a-un

Number of reviews per page
20
40
Top reviews
Judith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great space and great location. Roomy and clean. Easy walking distance to local restaurants, temples, etc
YUKIKO
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was spacious and clean. The bed was comfortable and the bathroom was clean. Overall it was very comfortable to stay. The amenities were limited, for instance, the website mentioned free water bottles, Yukata, cotton/cotton swab, razor, coffee, tea, and green tea, these were not provided when we got there, maybe things we could live without, but they shouldn’t have mentioned if they don’t provide them. There are no staffs present so it was a bit inconvenient when we needed something or wanted to ask something. Otherwise, everything else was great!
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Tzu-Chieh
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The location shown on Orbitz's site was not correct. One should probably use "A-Un" on the Google Map when in Kyoto. It took us a while to find the correct location. The check-in was self-service via tablet, but that was not convenient. We had to upload documents, but somehow the website did not correctly receive everything, causing some problems at the check-in. But the room itself was clean and not too small for a group of five people. There is a washing machine, and the bathroom can be used for drying clothes. The location is close to a bus stop and to a metro station (red line) and within 15 mins walk to a train station (Keihan line). Without the initial hiccups of finding the place and checking in, I would have rated the place higher.
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Jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great!
Miyuki
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

「チェックイン方法(アクセスガイド)」としてお送りいただいたものがアクセスできず、また、住所もなぜか地図アプリで正確に表示されず…でしたが、問い合わせた際のスタッフがとても親切で助かりました。 お部屋は、快適でした!!
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