Super nice and local vibe - very friendly and nice staff. Definitely recommend it!

Our stay at this hotel was excellent. The property is beautiful, very clean, and well maintained. The staff was friendly and attentive, making us feel welcome throughout our visit. Everything from the rooms to the overall atmosphere made our experience truly enjoyable. I highly recommend this hotel and would gladly stay here again.

Everything stood out

Not a good service for te customers they don’t care the customers

Nice big room, very nice and friendly staff. Has good A/c. Great WiFi, was able to make a zoom call. Only thing was that the shower could’ve have been warmer. But great place overall highly recommend

The breakfast is small portion and the service is slow

They don't have parking, they charged me extra Q200 to park my car. I felt it like an extortion of the Hotel.

Super helpful staff. Charlene de Boys did a great job arranging transportation and making sure everything went well. Very comfortable room. V nice courtyard. A little far from town but that was also a benefit as town was noisier and more full of tourists

Great staff, quiet neighborhood.

Excelente Experiencia. El hotel es hermoso y el Personal es absolutamente agradable y servicial. El desayuno exquisito. Definitivamente volvería a hospedarme. Las habitaciones limpias. Cama y almohadas cómodas. Nada más que pedir para una excelente estadía en Antigua Guatemala

Great staff. Clean rooms. A little out of way so less street noise

It was good

Love this hotel! Clean, nice, excellent service, Parkin available

Todo perfecto

We stayed at Casa Faustina for a week, and what a wonderful experience it was! The property itself is stunning, with beautiful decoration that perfectly reflects the charm and style of Antigua. From the moment we arrived, we truly felt immersed in an authentic Antigua experience. I was working remotely during our stay, and the biggest surprise was the incredible internet connection — over half a gigabyte of bandwidth, even from the rooftop! It made working from Antigua not only possible but enjoyable. The staff were simply amazing. Monica, Glenda, José, Luis, Juan and everyone on the team made us feel like family from day one. Their attention to detail and genuine warmth made our stay extra special. Breakfasts were delicious, and the coffee was exceptional — a true highlight of every morning. The views from the terrace at 7 a.m., with the volcano in the distance, were unforgettable. The peaceful environment, just on the edge of Antigua’s center, gave us the perfect balance of quiet relaxation while still being close to everything. We cannot thank Casa Faustina enough for making our time in Antigua so memorable. Without a doubt, when we return to Antigua, we’ll be staying here again.

They need to have a better process for after hotel hours to let guest in. They didn’t have someone when I came back and ended up staying in another hotel.

Me encanto la decoración, el personal amable y profesional sobre todo los jardines. Yo escogí el hotel porque ofrece aire acondicionado, wifi y estacionamiento.

Beautiful and the staff is so kind!

Excellent stay at this location, very quiet and beautiful rooms!

Very polite and helpful staff. Our room was very clean and comfortable. We will definitely stay here again when we return.