Fantastic hotel, service and general attention at the highest level. Thoroughly recommend.

Beautifully designed hotel with a great sense of style throughout. The staff were warm and attentive, and the restaurants on property were excellent. The pool deck is a standout, and the location makes it easy to explore Palma. I didn’t have a chance to try breakfast, so I can’t speak to that, but overall it was a great stay.

Could not have imagined a more beautiful and luxurious hotel stay than this. The location is unbeatable and the entire staff are wonderful and make you feel so welcome and cared for. I will definitely be back.

Lovely hotel. Room was small for a 5 star. The staff immediately changed our room for one with daylight. Great location and facilities. The public area in front of the hotel is being worked on but did not disturb us during our stay.

It was an incredible stay. The room was spacious, clean and well designed. Service was superb and everyone was incredibly helpful. I would totally recommend everyone this hotel in Palma. Location was very convinient to the old town and many good restaurants.

El Llorenç felt enchanted from the moment we arrived. Every person on the team was exceptional—warm, attentive, and eager to help us discover the island’s hidden beauty while handling our taxis and restaurant bookings flawlessly. The property itself was pristine, crafted with exquisite attention to detail. The décor, lighting, and overall design looked like it belonged in a curated gallery. Our room was deeply comfortable, and housekeeping went above and beyond, generously replenishing our water and toiletries each day. We genuinely felt cared for, and after five nights, it was hard to imagine having stayed anywhere better. A special thank-you to George and Toby for their wonderful guidance and the effortless check-in they created for us—they set the tone for an unforgettable stay.

Excellent

We cut our stay short and moved hotels as the swimming pool had a constant stream of birds pooping in it and I stood in this in the pool. There is no effort being made to control the birds. A real health hazard!

Really nice 3 night stay , the staff were amazing especially the breakfast staff . Lovely room , and spa facilities were great. Good location for walking into the old town . Would highly recommend

Wonderful hotel

Great customer service. The spa treatments were excellent also.

Amazing food and gorgeous rooms!

Everything was superb. The staff are incredible and everywhere is spotlessly clean. Spa facilities are calming and decor too.

Stunning property and amenities, but truly incredible staff and services. Would absolutely come back

Love this hotel . Rooftop pool and bar amazing

The staff were amazing, very welcoming and extremely helpful. Hotel amenities were lovely and the breakfast was delicious. A most enjoyable stay.

Great staff, clean rooms, good location. Nice rooftop bar/pool

The rooms were clean and spacious, staff was wonderful and attentive. The food was great as well. Location was perfect for staying in Palma!! The hotel has an app that you can download where you can order pillows, bedding, towels, etc along with other services like taxis and concierge. It was about a 15 minute ride to the airport too so it was very easy to get around!

Superb staff - could not have been nicer or more helpful. Room was on the small side as was the rooftop pool area, which was otherwise gorgeous.

I loved the service, the aesthetic and location. It was walking distance to downtown Palma and was very convenient. Although I didn’t get to spend time in the spa/wellness area, the pool and Rooftop bar was awesome. My only concern was an ant issue in our room. The staff did their best to rectify the situation and I appreciate their attentiveness. Despite their effort, the issue persisted for most of our stay. All that said, this is an amazing property that I would recommend, just hope they can address the issue.