Beautiful property, excellent customer service. Great breakfast. Upon checking in we were upgraded at no cost to a bigger room. The manager gave us 10% discount to the Term Spa. The restaurant on the property is out of this world!

Happy people around

Amazing staff, clean everywhere, and a great location. parking on site is secure.

מקום מהמם

I loved the stay, area around the hotel was beautiful and the breakfast included is amazing.

This hotel is a bit like the Tardis: Bigger on the inside than it is outside. There is onsite free parking & lifts to the rooms which are warm & of adequate size. Staff were very friendly. I had had a 6 hour drive in bad weather to get there, so whilst my wife went to the San Pellegrino spa I stayed to rest and find somewhere to eat. I was under the impression that the hotel had no restaurant, so I walked up & down the town but only found only empty, gloomy bars & cafes. Despondent I returned to the hotel, only to discover they have a wonderful grand dining room with excellent menu, professional waiters & very reasonably priced wine list. The restaurant was initially hidden behind discrete, closed, unsigned doors. As the evening wore on the doors were flung open, the restaurant appeared and subsequently filled. This hotel gives a lot more than it's Hotels profile indicates. I enjoyed my stay and thoroughly recommend it. I only wish I had found the restaurant before my rain-soaked stroll around town.

The hotel is in a central position, near the Terme (spa). Check-in was straightforward, but the room we were given required using two lifts; one to the first floor then, after walking along a corridor, a second one to the third floor. The room was clean and spacious, with a view across the valley, but the curtains did not cut out much light. The bathroom was adequate but there was no light above the mirror, making shaving difficult. Breakfast was plentiful, with a good selection of sweet and savoury items. Gated parking area (free).

Great location! Restaurant onsite. Nice views. Friendly staff. Free parking.

Ottima posizione anche se con pochi parcheggi disponibili, camera pulita ma arredi un po’ datati, colazione buona

Lieu original qui mêle une pâtisserie-bar très animée, y compris le soir, et un hôtel. Nous étions dans une chambre double supérieure, vue sur la rue et la rivière en face, très agréable, et très calme. Le personnel est également serviable.

Location molto bella, stanza moderna e pulita, ottima colazione e personale molto gentile.

Buona pasticceria, personale accogliente. La stanza non corrisponde assolutamente al prezzo pagato. Vecchia, senza comfort.

Tutto come da prenotazione. Presente anche il parcheggio

La stanza era impeccabile e il personale e' stato gentilissimo.

Hotel bello, ben tenuto e ben servito. Parcheggio comodo ed ottima posizione per andare al vicino impianto QC Terme, forniscono pure buono sconto in reception. Consigliatissimo.

Personale gentile, colazione super, struttura a due passi dalle Qc terme di San Pellegrino

Personale molto cortese, comodissimo per il centro e le terme. La colazione a buffet, ricca di ottimi dolciumi, adatta ad una clientela che apprezza un inizio giornata coccolandosi. La camera un po' piccola, ma con bagno da poco ristrutturato.

The check in was a bit slow, but we were early and arrived in the middle of lunch when reception was unattended, great room and a very good location.

Ottima posizioni centralissimo e vicinissimo alla qc terme le canere sarebbero da rivedere perche i bagno sono molto vecchi ma comunque puliti.

Buona struttura, personale alla reception gentile e preparato. Scadente l’ area colazione, sebbene l’ hotel abbia una pasticceria interna l’ ambiente sembra da colazione in autogril, tavoli non apparecchiati senza nemmeno una tovaglietta, peccato.