20 Hertford Street

Explore 20 Hertford Street
8.2
Very Good
From 12 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Traveller Reviews 20 Hertford Street

Number of reviews per page
20
40
Top reviews
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very central to all our needs
Scott
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

very comfortable and spacious apartment in a great location. Would recommend having some more varied crockery (especially some mugs) and additional pillows.
Rachel
icon-Business
Business
6.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
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Carolyn
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
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June
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Friendly proprietors. Clean and nice room. Nice Local area
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