Everything about this hotel is great.

Limpio , muy atentos , el desayuno muy bien.

Beautiful place and excellent service from the staff.

The property was clean, and the rooms had everything I needed for a comfortable stay. However, I accidentally left my earrings in the room after checking out. I contacted the property immediately, but every time I called, I was told to call back in an hour. When I called again, I was given the same response repeatedly, and in the end, they never helped me recover my earrings. I was very disappointed with how this situation was handled. I understand that mistakes happen, but I expected much better customer service when it came to helping a guest recover a lost personal item.

It is in a good location and the staff were nice. Walls are thin though - you could hear other people from the near by rooms

Mucho calor y sin aire acondicionado

very small room, no air conditioning, noise pollution, staff is nice,

Breakfast was not varied

This place is great, clean and very helpful and supportive staff. Cleaning staff also does an outstanding job.

No muy amable la recepcionista

Do not stay unless you want to be awake all night long, Hotel has security personnel that don't do their job, We stayed 6 nights, 4 nights our neighbor had noise from 9pm to 4am. noise that was able to hear from the hallway, not only from our room, called and complaint the second night, they lower the volume, but the third night, called again, but for some reason the noise room pickup the call, asked to lower noise, they called the front desk, and security instead of asking them to lower volume, they ask me not to call them, the last day the floor drain in the restroom had black water, the bathroom door lock is loose.

The best place you could stay,staff was helpful and friendly they kept my room and restroom clean every day I would visit here again

Is a hookers hotels, no ac, full of prostitutes in the entrance and reception.

Cumple sobremanera calidad precio.

Good breakfast easy parking

Friendly professional staff. Always very clean. Big room (King size option) cold AC .hot/cold water.Good price. Huge TV . Very comfortable bed and pillows . Breakfast was ok but needs to change menu . Slow elevator Next door to Walmart ! 4mins walk to Metro Station Nativitas (although was closed during my stay not Hotel fault world cup remodeling ). There was another metro station about 20 mins walk away (Villa de Cortez ) . I was offered tours at the hotel. Location about 2 metro rides from Bellas Artes/Zocalo. 2 metro rides from Polanco/Roma Norte 2 Metro rides fron Chapultepec Castle and Angel of Independence .

Buena ubicación excelentes condiciones en proporción al precio y muy buen trato

Todo muy bueno.

Hello, This hotel was terribly dirty and someone attempted to get into our hotel room at 3:25am. I would like a full refund !!! This is disgraceful!

Very excellent! Little abit single room no A/C, provided small fan when room warm. Need structural vents exhausting. Would consider comeback to this hotel like my home !