Overall Ratings & Reviews Residence Inn by Marriott Bend

My daughter and I come to bend every 4-6 weeks for medical care. My daughter has a Service Dog that accompanies her. We have always stayed at Residence Inn. Out of all the many stays we have had only 2 bad experiences and both from the same person checking us in. Everything from asking about my daughter and her disability that qualifies her for a service dog, to complaining about not having a room to meet our reservations that are typically made 2 to 3 weeks before our trip.. very frustrating. Telling us that we have to stay in a particular room or go somewhere else…not pertaining to our request previously.. ultimately we are given a room after much frustration checking in.. at the last time checking in.. one of the elevators were not working properly to stop at a certain floor that we were first given a room for. Not telling me ahead of time. When I attempted to get to our room we had difficulty and was told to use the stairs. That’s when the clerk started to get agitated. We couldn’t use the stairs… again.. have only had issues with this one person in all my stays over the past two years.. every other time we have had awsome experiences…

Very clean, friendly staff, great breakfast, perfect location.

The property is spacious and attractive. Nice outdoor space. Easy parking. Very nice breakfast area. Rooms are spacious with full kitchen.

Wonderful room!

The staff was very courteous

Clean, comfortable, and convenient.

The si

The staff is the highlight of the hotel. They're are the most serviceable, amicable, and cordial.

A very nice place to stay. Everyone was very friendly and helpful. Very nice room. Could not ask for more.

The property was in a very convenient location. Staff was nice and very helpful. Stayed in the family suite, it was spacious.

Great place to stay! It was very clean and well kept. Everyone was very friendly and the breakfast was delicious. We only stayed one night but would go back anytime! Two thumbs up 👍👍!

I’m only sorry that I forgot to leave a tip for the cleaning staff. I left the room in good shape and declined service during my stay, but I would love to find a way to tip whoever cleans up after me when I forget.

Great experience. The only thing that I wasn't super excited about was the $15.00 parking fee.

Everything was perfect

Great place to stay

Great

Very friendly staff

We were so happy with our stay in this lovely hotel! Reasonably priced, check in was a breeze, staff friendly and efficient. Our room was clean and quiet and within walking distance of the Hayden Ampitheater and The Mill District. Definately will stay here again!!

Friendly staff, clean rooms, great breakfast! :)

Great for concerts at Old Mill in Bend.