First class hotel-friendly and helpful staff. Spacious modern rooms. Excellent spa and ski hire on site. Afternoon coffee and cakes a nice surprise. Morning transfer to slopes a real bonus as is bus stop right outside hotel for return after day on the slopes. Would recommend the hotel for a stay in La Clusaz

This is a lovely hotel in a good location for the ski slopes (walking distance to the Bossonet lift even with skis and boots, but there is also the option of the free hotel shuttle to get down to the slopes, and then you get the village free ski bus to get back to the hotel at the end of the day if you want to). The hotel staff stand out as being particularly good. Extremely courteous, quick to action any issues, and always someone available to help. We had an unfortunate issue with the people in the neighbouring room to ours, but the reception staff were very quick to try and sort the problem or find an alternative solution. Valet parking in the hotel's car park was beneficial and worth the 18EUR per night charge to avoid having to find a parking space outside. Can't comment on the bar, breakfast or spa as didn't use any of these services. Ski rental was excellent, good equipment and friendly staff member. Rooms were very clean, with good facilities. Soundproofing between rooms is not great (we could clearly hear people in the rooms next to us) but that isn't a fault of the hotel. Overall a very good stay, the hotel is clearly popular and also appears to be popular with families as we saw lots of children around. Overall a very good staf

Great place to stay for a ski holiday! We enjoyed our time (group of 5) and had a great breakfast every morning, and a free shuttle to the ski lifts. We really had a nice time

Brilliant

Great hotel for a week skiing La Clusaz, the hotel has its own vehicle to transfer you to one of the 2 lifts or the Tour Village bus passes every 10 mins. Spa is excellent with ice cave, sauna, rain shower and small pool, also a relaxation room with herbal teas. Hotel recommended we book restaurants prior to our visit which we did and was a good job we did as restaurants were turning people away. Breakfast buffet was really good great selection of cold and hot options and pastries. Would recommend and definitely return.

Excellent hotel, central location. Bus stops outside. Great breakfast& complimentary afternoon tea every day. Duplex room v spacious for 4 persons. Excellent value for money in pre season week.

Lovely town, very good infrastructure, super nice staff.

We liked the little touches like the water dispensers and candy jars in the lobby. It was so lovely to wake up and sit on the balcony looking out at the mountains

Clean and comfortable room. Spa is new. Staff very helpful and happy to help. Central to all restaurants and bars. We will return.

I enjoyed a short but pleasant stay at this alpine hotel during a motorcycle workaholiday. The room was very comfortable and cosy, equipped with all the amenities of a 4-star establishment. Despite the brief duration of my stay, I appreciated the presence of the spa and pool, although I didn’t have the chance to use them. I look forward to revisiting in the future.

Everything about this hotel is great except for the food. The hotel has a 24h room service but no restaurant and the food is provided in little jars by a catering company. The food is edible but really not what you would expect in France and is poor value for money. I had a quick look at the breakfast buffet but did not bother knowing that nothing is cooked on site and went to a local bakery (Boulangerie Maniez) instead. The spa, the room and staff were great though. The only thing I did not like about the room is that it had no air conditioning which was mentioned in another review and the rooms get quite hot in the summer. I would suggest the hotel at least provide some desktop fans for guests. I would probably stay here again but would definitely find a local restaurant for dinner.

Fantastic hotel, can’t fault it all. Very welcoming, staff excellent and location and services very convenient. We all had a great time and would happily go back again!

Great hotel with Fantastic service

Great hotel! Friendly staff. Parking was unavailable when we got there so had to park 10 min walk from hotel. Clean and comfortable room

Very serviable staff, clean room, amazing spa and welcoming bar area. We really enjoyed our stay and would definitely stay here again if we come back to La Clusaz.

Absolutely lovely property! We stayed in the summer with our family of 5 in one of the two floor family rooms. Our 17, 15, and 13 year old kids said it was their favorite hotel they’d ever stayed in. Great amenities and great staff.

Our stay was faultless. We arrived very early (we had checked in online), left our bags securely with the staff and were provided a private room to change into ski clothes. Reception bent over backwards to get our ski passes and equipment sorted as soon as possible to allow us to ski that day after giving us a lift to the ski lift, despite it being out of hours for this service normally. We returned very tired later with our room now ready and our bags already in the room. All the staff were incredibly helpful and cannot fault anything. Food was great also 👍 The hotel is well appointed and in very good condition 👍👍

Everything was done well

A fabulous place to stay in La Clusaz. The hotel is beautifully styled. Rooms clean and comfortable. Tea avaialble in the reception area at all times. Afternoon tea and cakes provided to guests every afternoon. Breakfast has a good selection in the hotel bar. The spa is wonderful. I had a great massage there and used the sauna, polar room and pool every day. Staff are friendly and helpful. Ski storage downstairs is a real plus along with the shuttle going right past the hotel to take you to the lifts. They will also take you in their hotel car if you miss the local shuttle. Centre of town is 1 min walk down the steps. Great location and 5-10 mins walk to ski lifts without shuttle.

Excellent service, staff speaks great English and the rooms were wonderfully cosy and clean! The facilities are great, and the vehicle that takes you to and from the bus station / ski lift was very much appreciated.