We stayed here for one night. We were lead to believe that this hotel offered FREE airport shuttle as mentioned in three different places on the booking page. I sent them a message asking for more information about the shuttle service and was told they would send someone to the airport to fetch us. After getting to the hotel at 19.45 reception informed us that they do not cover the transport to the hotel. I showed them on the booking website that it stated so. After a hour of back and fouth being on the phone to his manager they ended up paying for the transport. We were then only able to check-in at about 21:00 after a day of traveling. The receptionist was rude about it and the situation was made to be our fault although I am just a paying customer, it has nothing to do with me how they advertise their hotel and offered services. They later came to the room and said it was a admin problem, no apologies at all. The next morning we then had to pay €28 to get back to the airport. A shuttle service is advertised but not provided. If I knew this was the case I would have much rather taken the room and taxi money and got something closer to the airport. This situation was not handled well on the hotels part at all.
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Verified traveler
Business
8.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Overall, a nice hotel. I was on a business trip but I'd probably recommend it for families instead. Seemed to be well suited for families with kids. Food was good. Only negative was that it felt like someone had smoked in the room.
Verified traveler
Friends and Family with Friends
10.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
Egy kellemes kis hotel, gyönyürű szép elhelyezéssel.
Finom ételek, és tágas Spa részleg több féle szauna lehetőséggel.
Gernick
Business
10.0
/10
Reviewed 257 week(s) ago
Hotels.com verified review
Fijne kamer met balkon en uitzicht over het meertje. Lekker rustig. Parkeren voor de deur, WiFi goed.
Restaurant was goed en lekker, neem de berliotte als toetje, heerlijk.
Ontbijt was even zoeken maar het was een prima ontbijt.