I came to hotel Friday. Since that day afternoon I had no power. I was told someone was coming to fix it that afternoon or Saturday, but it didn't happen. I was offered to go another hotel the Saturday night 8pm in the middle of celebration and incidents of soccer game PSG - Arsenal, and 20 minutes from metro. I am asking for a credit of at least on night. I don't recommend the hotel and I am not coming back.

Love our stay, the hotel was on a great location, staff was very helpful and friendly (help us carry our luggage up 5 flights of stairs and down). Would definetly stay there again

There was no lift in hotel. I had to go up to fourth floor with 30kg bag and hand carry after checking in and same problem while coming down at check out.

The hotel room is painted black and low lighting so without the curtains open and daylight hours you couldn’t see very well. The shower head was uncontrollable and sprayed all over the floor with no shelving to put soap or shampoo. NO elevator so luggage had to be carried up many flights of narrow dark stairs, ok if you only have one small bag but we are travelling for three weeks and had 4 piece's of large luggage at 50 lbs each and my husband couldn’t believe it! The staff were friendly and spoke English very helpful to communicate. Missed breakfast every day because it was cleared by 10 am, would have appreciated a fridge in the room however the staff let me keep my medication in theirs. Overall very small dark rooms and lots of winding uneven stairs so we would not stay again.

Very good location, great food options close by. Room was tidy and very quiet during the night. Would book again next time I’m in Paris

Great hotel, very nice and accommodating staff and a great room!

Amazing staff and location

I had such a wonderful experience at Hotel Maat Etoile! Very clean room, very accommodating staff, and the location is perfect for anyone who enjoys being central to excellent food options from both restaurants and markets, and different types of cuisines. You would expecially love this location if you have a sweet tooth as there are at least 4 viennoiserries and 3 gourmet chocolateries, all in the same street! The location is just a short distance from both Ternes and Charles de Gaulle Etoille stations. The shower has the most excellent water pressure in any hotel or airbnb I have ever stayed at, and is a godsend when you need a decent shower after a long stressful flight or train commute. Would love to be back the next time I’m in Paris!

Good location

the room was decent but the hotel has no elevator so if you have a heavy suitcase or have mobility problems you will suffer. wifi would disconnect all the time and sometimes just wouldn’t work for up to an hour. hotel staff said they can’t do anything and to just wait. staff in general wasn’t helpful. one lady was rude.

Very helpful staff. This is a basic hotel with no frills for a great price near the Arc de Triomphe. Excellent location and small, clean rooms.

Very good place definitely small hotel room but with all the essentials staff very nice and breakfast delicious

I had a wonderful stay at this hotel in Paris and would happily recommend it. I arrived about two hours before the official check-in time, feeling very jet-lagged, and the staff kindly allowed me to access my room early. That small gesture made a huge difference—I was able to rest immediately and recover from my travels. The hotel is located on a very quiet pedestrian street, which made it feel peaceful and relaxing, yet still full of charm. The area is lined with artisan shops, and the shopkeepers were incredibly friendly and helpful, adding to the overall experience. One thing I really appreciated was the sense of security. The staff is available throughout the night, and guests are asked to leave their key when going out—a thoughtful system that helps ensure safety. The room itself was very clean, and housekeeping came daily, even when I didn’t specifically request it. It was a pleasant surprise to return each day to a fresh, tidy room. One thing to keep in mind is that the hotel does not have an elevator, so you’ll be taking the stairs—but you can think of it as a bit of free cardio during your stay! Overall, it was a comfortable, welcoming, and well-managed place to stay. I would definitely choose it again on my next visit to Paris.

The staff were so helpful when we had a travel cancelation. Everyone we interacted with were so nice. Ifnwe ever make it to Paris again, I will definitely stay there.

Staff are really nice and accommodating!

While the receptioninsts were great (especially the night shift guy) and the location was great, nothing else was. 6th floor, no elevator, with narrow stairs. One the first morning I asked my room not to be maid. The chambermaid heard me. It was still entered. On the second morning when I return from a run, my room was open. I can continue, but these were the main issues.

Good hotel , nice location not so touristy which I liked and close to many French markets. No elevator in the hotel so beware if you have a lot of luggage’s. Room itself was nice , clean with a nice window/balcony. You do hear everything in the rooms to the side of you so wasn’t too crazy about that. Nonetheless very good hotel , great location , great bathroom and just what you can expect. Very satisfied

Very clean!

Smooth check in! Everything was perfect

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