Overall Ratings & Reviews HOTEL -sui- HARUYOSHI

We stayed for seven nights in the Royal E room with three bedrooms. The rooms were a little dusty but functional. One of the bedrooms connected to the dining area had a sliding door which was frosted glass, so if the light was on in the living area, it would shine into the bedroom. There was also a sensor light near the entry and bathroom which was slightly annoying as we did not want to activate it to disrupt our children's sleep in the nearby bedroom. The location was within walking distance to Tenjin and Canal City. Check-in process was smooth and straightforward. Overall, a good value option for large groups.

2 types of tax need to be pay when arrive which maybe better include in the accommodation fees. Average 7 to 15 min walking distance to the main tourist area. Not sure any towel changes available for the guests who stays more than 2 days.

Room is a good size for family of four. Kitchen counter is a bit dusty this can be improved. No parking on site but many parking lots nearby. Convenient stores and drugstore nearby. Checkout time is 10am, the staff would knock on your door at 10am and wait for you to leave the room.

There were some good things about this property: the location was good (close to Canal City, train stations), and there were multiple convenience stores, restaurants and coffee shops closeby. There were, however, some negatives. First, this hotel is one of several "Grand Base" hotels which made finding the hotel confusing. Second, the apartment we rented was different from what we were expecting. We rented the Superior D Unit. Based on the web site description and reviews, we were expecting two bedrooms, each with two double beds, and each separated from the kitchen/living area. Our unit had one bedroom with two double beds. The other two double beds were in the same room as the kitchen with no door or partition. This meant that there was no privacy at all for anyone using those beds. The listing on Expedia says that this Unit sleeps 12. I think that must be a mistake. Third, as others have mentioned, the door to the one bedroom lets light in. That room also had two windows, only one of which had a curtain so morning light came in (at 5:00 am). Perhaps the most annoying feature, however, was the automatic motion-sensor light located at the entrance of the apartment that came on whenever anyone used the bathroom. We could not find any way to turn it off so it went on at all hours, flooding the entire apartment (including the separate bedroom) with light. I didn't hate it and would give it 3.5 stars if that were an option but I'd think twice before staying here again.

Conveniently located around many restaurants and bars. Canal City shopping mall is a few minutes walk away.

We loved our stay at Grand Base Fukuoka-the beds and pillows were comfortable. The duvet/comforter can be improved since it bunches up at times. Within walking distance to Canal City and Tenjin Minami station. We liked how spacious the room was, with a dining table and sofa, 2 balconies and 2 bedrooms with 4 beds-just right for our family of 5. We were lacking 1 chair though. One of my few concerns was the trash, there no specific instructions on how to dispose of the trash since this was an unmanned hotel. We chanced upon a cleaner 1 day and had them dispose of our trash. The wifi conked out the last 2 days out of the 7 nights during our stay, so this was a major issue for me. We had no way of letting our hotel know about this issue. So communication with hotel got a low rating. Better bring some dishcloth for cleaning up stuff since there was no cleaning service included.

長期滞在でした。 アクセスがかなり良かったです。2週間の滞在中お部屋からフロント？に3回連絡しましたが、3回中2回は繋がりませんでした。 チェックインで戸惑っていた際にお掃除の方が対応して下さいました、わかりやすく気持ち良く過ごす事が出来ました、ありがとうございました❗️

They forgot to send us the room number and password for checking in which made us to wait for a hour!

Check in took a hit longer than necessary. But everything else went very well. Rooms were great

Small but lovely...full amenities, clean and very convenient - close to all...will be back!

Excellent customer service in terms of communication. Easy excellent to supermarket and drugstore. A lot of eateries nearby the apartment.

Newly renovated apartment with a decent size good for my family of 4 (2 teenagers) with washng machine for our laundry (we stayed for 6 nights) Comfortable beds. Kitchen size is good with microwave is a plus. Love the bath room too with a temp controlled bath tub It is also less than 600m walk to Canal City which is super convenient for us. We plan to be back in Dec 2020

Well-equipped room with good location. It’s also reasonably priced given we booked it in such a tight moment.

Public carpark is just next to the hotel. Close to all amenities, ie LAWSON, 7-11, restaurants, Canal City Mall, Yatai & Hakata City all within 15mins of walking.

The hotel and room was very clean and everything was new. I only wish they had better hangers or somewhere to dry your clothes once it was washed. We had to use the wood hangers for coats in the hallway so after the first day we went to a 24 hour laundry mat a block away that had dryers. The other thing we didn’t like was the strange velvet couch, it was felt weird to sit on it and seems like it would be hard to clean and can only fit one person comfortably and there was three of us. The check in I think is also very late at 3 pm and check out is very early at 10 am

Very new hotel. Like the room design, big and clean.

It is in the residential area. The place is tranquil. To the nearest bus stop or subway, there have 8 to 10 mins walk distance. You can buy things from 7-11 or supermarket within 3 mins walk. There is clean and tidy but no service can be provided.

Great location, easy to get to places to eat and shop and explore. Clean and well equipped, would definitely stay again when I come back

This place is sparkling clean, spacious and quiet. Not too far from the hub of the city attractions. Very satisfied!

Excellent location, very clean and handy. Just a bit noise from the street.