Great location. Staff and customer service wonderful. Free on road parking at the weekend. Would have liked an ironing board in room. Windows don’t open and the plumbing in our room wasn’t great as it sounded like the toilet was constantly flushing. However, we would return and just ask for a different room.

All good and very quiet in room

Nice pub with rooms. Good bar and restaurant. Staff very friendly and accommodating. The room was good, everything worked. The odd bit of wear but clean. 👍

Hotel is perfectly located to explore Barnes, Richmond and Hammersmith. Staff were amazing...always available and very helpful throughout. Room was very clean and just the right size. Continental breakfast was perfect and just a great place to stay

Lovely staff, nice breakfast, very comfy bed and quiet too. Some noise from the room upstairs / the corridor but not too noisy!

All good

Excellent location. 10 minute walk from rail station. Easy access. Very quiet area

Wonderful, will definitely stay again. Thank you.

Lovely Hotel with friendly and helpful staff. Located in a convenient spot near a metro line and within walking distance of various attractions and restaurants. Really enjoyed our stay here.

The room was really cosy and spotless. The staff were very helpful and they even had an air conditioning guide! No hotel ive been to tell you how to use it. Other hotels need to take notes. The food both for breakfast and dinner were really nice as well. Look forward to staying with these guys again in the future

Helpful staff, clean warm room and comfortable bed.

Perfect location for our needs. Friendly staff and clean and comfortable room. Can hear noise from other rooms but expectable in an older building. I would recommend.

Friendly staff, room was great, food was great, and handy location.

Great stay - quiet, comfortable room and friendly, helpful staff. Breakfast was an unexpected bonus!

Easy access for walking to Hammersmith Apollo. Quiet room if a little warm

Lovely room with decent sized bathroom & shower. Nice decor. Quiet for main road side of pub (although could hear people on stairs as room adjacent). Breakfast was a nice surprise - not expecting this to be an option: quality food and great service. Friendly staff. Definitely return if in area - only 10min walk to Hammersmith Apollo.

Clean room, great facilities. Fast and easy check in process with very friendly and helpful staff

The staff were great and the v room b was clean and comfortable

Easy check in, staff friendly and helpful, room (room 1) was clean but one of the towels was dirty with a big brown stain. Coffee machine constantly leaked water and the shower drain was blocked which led to the shower floor filling up with water. This meant we only had about 3 mins shower to avoid flooding the bathroom. We raised the issues but nothing was done while we stayed the 2 nights. We were given a bottle of presseco as it was my wifes birthday which was a nice touch. We ended up checking out early as we didn't want to stay a 2nd night and wake up to the same issues. Luckily we didn't live too far so went home to wake up with a decent shower. Location was everything, beautiful area of Barnes and easy transport links.

I did the pre online check in, to advise we would be arriving around 3pm. Due to traffic we arrived at 3:30pm. When we got there the systems were down, so the lady couldn’t tell us what room we were booked in, and then advised we need to wait for the manager, who’s in a meeting and would be 20 minutes. We had a table booking for dinner at 5:15, so conscious on time, we didn’t have a choice and said ok we will wait. The lady offered us a free drink on the house which was nice. 4:15, and the manager appears and a key was handed to us. 45 minutes later we attempted to head upstairs to our room, with no instructions on where or how to get to it. due to this delay, we had not enough time to get ready, and was late for our meal booking. This then meant we missed out on bottomless brunch we had booked as we were too late. Apart from that, room was a good size. And there is a major plumbing issue, as when the sink is on, the water does not go down the drain, and just sits in the sink.