No especifica que el baño es compartido en algunas habitaciones, baño en condiciones deplorables, viejos y sucios. La atención al cliente pésima, no nos dieron opciones aún siendo error de ellos. No lo recomiendo y definitivamente NO volvería.

Hotel didn’t respond to numerous messages via WhatsApp and Messenger before arriving. We arranged and received confirmation for a paid airport pickup. No shuttle was at the airport to provide transportation. The hotel was locked on arrival despite notifying them of a late arrival time - and they were grumpy when we knocked on the door at midnight to check in. The water in your room (toilet, sink and shower) didn’t work for several hours. Strongly recommend looking elsewhere. But the breakfast was good.

We love the hotel environment!

Overall okay, but there were no hotel amenities, they did not clean the room during our stay, and it was hard to find staff.

I had communicated with the hotel office about arranging airport transportation and thought it was arranged but the driver was not there at my airport arrival. I was left to find my own transportation from the airport to the hotel. I arrived before check-in time at the hotel and had to leave my bags sitting in the front lobby by the desk until my room was ready, A free breakfast was advertised as part of my hotel stay but upon arrival, I was informed that it was not available. Normally pure safe drinking water is readily available at Antigua hotels; I had to search for the drinkable water and found it on another floor from my room.

Friendly staff, ready to solve your issues. In the hearth of Antigua Short walking to sightseeing places

Not the one i booked, changed the last minute. Not happy about it, it was way smaller

Wonderful People working that the hotel. Hats off to them.

Nice cozy hotel. Great breakfast! Great staff!! Its in a bery good location close to everything

Small clean hotel with a great hostand some very nice people taking care of the property. I am in the US now prices and cleanness no comparison!

Great option for staying in Antigua, very close to many nice places.

Staff are great people , make you feel you are home . Room is comfortable and clean , breakfast was delicious and included a variety of things. Good location

Really wonderful for the price! Friendly staff, super clean, and my single room on the balcony was really lovely. I was a little confused about breakfast — didn’t know it was included —- and thought they would arrange the shuttle to the airport, but this was hard to convey I don’t speak Spanish. But it all worked out just fine. It’s easy to get a shuttle in Antigua!

Very nice hotel, very kind and accommodating staff

I stayed at Hotel Mansion del Rey for 4 nights total in December and had an amazing experience. The staff were all very friendly and accommodating, the room was very clean and comfortable, everything was in walking distance, and the hotel was quiet with an open air courtyard outside your room door. I had originally only booked one night at this hotel, but after having such a great experience the first night I decided to stay there for 3 more days. I would highly recommend anyone who comes to Antigua to stay at Hotel Mansion del Rey!

Leider können wir kaum Positives schreiben. Das Personal ist unfreundlich und auch nicht besonders hilfsbereit. Die Toilette war kaum zu benutzen, da der Toilettensitz herunterfiel. In der Dusche lief das Wasser kaum ab, zeitweise kam fast kein Wasser. Das Zimmer wurde in 3 Tagen nicht gereinigt und auch das Toilettenpapier (trotz Nachfrage) nicht aufgefüllt. Positiv: Das Zimmer war groß, der Innenhof schön und die Lage sehr gut.

El servicio al cliente fatal, teníamos que compartir baño con los demás huéspedes, el baño quedaba lejos de la habitación, la habitación no tenía aire acondicionado ni ventanas. Terrible

Excelente lugar

I made my reservation and when I arrived at the hotel they charged me $30 more per night because the use of the bathroom in the room was not included. It was terrible.

Nos mandaron a un anexo del hotel y estaba sucio el piso. Nos aparecieron como 4 cucarachas. El baño fuera de la habitación en muy mal estado y suciodhabitacion