Overall it was ok for one night but regarding the room condition nothing changed as per the last reviews.
I was given a double bed room but actually it was two single beds and there was a big crack in the middle of the two single mattresses, I couldn't sleep whole night due to this, whole next day my back was hurting.
Don't forget to lift the mattresses and you will be surprised to find that the bed base frame is actually broken and there were couple of wooden planks been put there to support it.
Cleanliness was good, everything else was good and you should consider replacing those broken beds because people come to stay to have a comfortable sound sleep.
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Alexandra
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Tristan
Friends and Family
2.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
Awful experience. I didn’t even stay in the end.
I called twice 2 days before my booking to get check in information, had no response. I then had a call Saturday morning at 9.30 (2 hrs before due to leave for London) to say that I had to move properties! I had already booked trains etc from the property to where me and my son where visiting for the day. I was given no new address until I chased the owner 3 times. When I asked if it was in the same area and had parking I was told it should be!
When I finally got details of the property it was further away and no private bathroom! I was yeh told to phone 30mind before arrival so I did, was told he would meet me there to check us in, he didn’t, I waited so missed my bus that I then had to arrange on route because of the last minute changes. I txt the owner and he told me I could go and the key was u see the Matt!
The room was a loft room on the third floor with restricted head bight and to be honest not ideal.
To top it off I then got a call from the owner just before going into my event having a go at me because I hadn’t parked correctly, well if you had of checked me in I would have known how to park!
This made me and my son feel unsafe and unwanted. So rather than enjoying my event I was concerned about our stay. Hence I decided to drive hone late at night instead.
I’m short this ruined my whole day with what is rare time with my son and was a birthday treat!
I would really like my £60 as this was a complete joke!
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umah
2.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
The hotel we could not check in because the number of the person to check us in was not connecting it was switch off all day
Verified traveler
Friends and Family
2.0
/10
Reviewed 225 week(s) ago
Hotels.com verified review
it's good for students, bad for a family person or a decent person. share a toilet with another guest, no privacy, the hallway is very dirty, breakfast was included but no given, no toilet tissue for hours, and it's not good for relaxing
Khadija
4.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
It was not good at all because the hot tub was not working it’s freezing cold I may not come there again.
Verified traveler
Friends and Family
8.0
/10
Reviewed 266 week(s) ago
Hotels.com verified review
The room was pretty good with a lot of space. There was a bit of a mixup with communication and which room I had booked but everything smoother over quickly.
Imdat
2.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
this is not a hotel but a dump house
Stuart
2.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
We didn’t stay there. A muck up booking,not being very computer wise, we thought we booked in Enfield Ireland. They still debited our account for the two nights. When I relized and finally was able to get a phone number to ring the reception was not very sympathetic and I asked about reimbursement he said I don’t know At this stage I certainly wouldn’t recommend you to anyone
I hoping this can be rectified
Stuart Laws
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Verified traveler
4.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
I have tried to leave a review with a photo but this app won’t let me?
I would never go back to this place for the following reason.
The room I stay in was said to be a apartment ( NOT) in this app it said bathroom in room ( not) it was a share bathroom not good the toilet seat was broken I reported this on the first morning. I was asked how long it had been broken for as I informed the guy I don’t know as I don’t have a crystal ball? After being at work alday I came back to find the seat has been repaired well sorted of it had been glued ( they haven’t heard of infections control then) the room was nearly clean but old and dated when I looked out of the window all I saw was a old toilet in the back garden. The window itself hadn’t been clean inside or out for what look like a very long time. The breakfast you pay for isn’t worth it go to the Tesco extra 5 min walk down the road.
If you try and ring the number they give you ring it 4 or 5 time back to back he might then answer it.
Oh a good note Gemma was very helpful and could see I wasn’t best pleased about the whole situation. The one good thing in the room a big tv with a fire stick.
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Verified traveler
Leisure
8.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Customer services was excellent and welcoming the rooms were clean a d tidy
Nick
8.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
The check in process was quick and efficient and the hosts were welcoming and couldn't do enough for me. The bed was big and they had Netflix on the TV, so all good.
Stephen
10.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
I really enjoyed this stay. The loacation is really good with plenty of restaurants in the area and close to Enfield town centre as well. The owners were very accomodating and the property was very clean and modern. Would definitely stay again.