Staff was friendly and knowledgeable, especially on the Friday night. We needed some stuff that was missing in the room and the guy on staff was really sweet and friendly.
Breakfast was a no can do, they write that between 7&8am its quiet but when we went downstairs the lineup was huge and just ended up bringing up to the room some juice and muffins. Nice to see a few new places around the hotel that have opened up, but still a lot of empty spaces, would have been nice if a few more places were there just to have some variety.
Now for the issues we had..the tissue box was almost empty and had to ask for another one. The fan was super loud in the washroom, almost deafening! We found hairs on the sheets and pillows which is totally unacceptable for the type of room we had or any room for that matter. I know its been 5 years that we have been there since covid, but at this rate i cannot even say that the room was cleaned up in the first place, and even if it was, my suggestion to you guys is get new cleaning ladies or better yet give them more training cos it was just way too much! The coffee machine was filthy as usual, the tray was full of crumbs where they put the mugs. Stove element had burnt food on food. Cutlery drawer was full of hairs inside too. Microwave same, dirty and some hairs. They probably use the same cloth to "clean" the room which only spreads the dirt everywhere, hence the hairs! We had some really noisy neighbors,they had kids that kept playing in the hallw