9.0
Exceptional
From 155 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

9.4

Traveller Reviews Viento Suites Cancún

Number of reviews per page
20
40
Top reviews
Candace
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I wanted somewhere relatively quiet and off the resorts area. Another reviewer also mentioned a sushi restaurant nearby so that really sealed the deal for me. As a solo female traveler, safety was also a factor. This property checked all the boxes. The room was comfortable. There was a single bed in the living room which I never used. I would have preferred some sort of couch with a hideaway bed so I could use the space as a true living room, but it was fine because ultimately I never ended up watching any tv. The fridge was a good size and it had a microwave on top of it. Being 5’1 I couldn’t reach the microwave but it wasn’t an issue for me as I never cooked any meals in the room even though it also had a full stove. The main bedroom was comfortable and had its own a/c unit which was nice. The only access to the bathroom was through the bedroom. Regarding the hot water, it’s important to follow the written instructions on the wall: Turn on the hot water all the way, THEN add cold water in until the temperature is how you like it. Follow these rules and you’ll be able to take nice long hot showers like I did. The pool area was nice and peaceful. Something I really appreciated about the property is that several times I saw cans of Raid in the hallway and by the pool and never once did I have any issues with bugs. The property is about a 1 minute walk from the Wyndham Garden Downtown, so for airport shuttle and activities I used that location. Overall, good stay.
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Crystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at 4 different places during our cancun trip and this was our favorite. We are definitely coming back!
Ruslan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Гарне місце як що приіхали по справах. Чисто. Гарне розташування. Дуже вічливий персонал. Можу рекомендувати на ті гроші, скільки я оплатив.
Jared
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay, would stay again!
BENJAMIN
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff was very kind and welcoming. Our room was on the 4th floor - no elevator - and that was a bit difficult for us (we're retired guys in our late 60e). The location was nice, with an excellent Japanese restaurant less than a block away.
Liu
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It is in downtown, 8 minutes' walk to bus station where the bus going to beach hotel zone. nearby there are stores and restaurants which is convienient. What i like most is, room is clean, shower water is hot and has strong power, air conditioner works perfect, kitchen can let you cook something which is good, quiet enviroment, good Wifi. And the staff Casy is very friendly and nice. The price for this suite is very nice.
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sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location so much to do near by .
Rhyen
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

As a first time international traveler Viento Suites was the perfect place to experience both downtown Cancun and the Resort Area both in close vicinity. Staff was very helpful and kind and the room was clean. Hopefully I can stay here again when I return.
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great, clean and comfortable. Great restaurant options. It was a quiet neighbourhood and we felt safe walking to the restaurants. We did not get to spend much time there. We arrived late and left very early the next day. The only one thing is that we were three people. There was a sofa bed for the third person but no sheets.
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Lisa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We really loved the room, the staff, and the location was better than we expected.
LIANGCHEN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything is good, I loved the spacious room and the pool especially. Recommended!
Jim
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

nicely kept, I will return
Nicholas
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property is perfect for a short and simple stay, you can tell a lot of thought has gone into every aspect and it's well maintained. While I was thankful to be allowed a late checkout (after paying an additional fee) the communication around it could have been better, as I was being told different things by the owner (via Expedia and WhatsApp) and the maid, which meant I was somewhat worried at the time. It's easy for them to improve in the future though.
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Anh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This property is clean and well-kept. We liked staying further away from the Hotel Zone with easy access to the beach.
Yash
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place- highly recommended
Janet
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Likes - Safe, quiet, clean, walkable, convenient, shopping, near casino & dining options. Dislikes - toiletries not good, only one small soap for showering & washing hands for 2. No hair conditioner. Water only 1 bottle each day. How about 2 for 2 persons?
feng
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It is centrally located.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff are very friendly, extremely helpful and just overall great. The property was lovely and very well kept. Our room was perfect and in a convient loaction for the experiences we wanted to have.
Gilbert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The suites were safe, quiet, close to EVERYTHING. Sally was very helpful. She was the housekeeper but was also very helpful with any questions we had. Will definitely stay there again
Michelle
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Number of reviews per page
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40