Overall Ratings & Reviews Pontcanna Inn

Rooms were excellant, breakfast was really good but best of all the most dog friendly place I've everstayed!! This was an extremely busy Saturday night pub where I sat at the bar with my dog also sat on a stool. When door security come over and make a fuss of your dog and go and get some treats, it was just brilliant. A really lovely stay. I won't make the mistake of asking for a full English for breakfast in a Welsh pub again!!!

Great stay - efficient check in and comfortable rooms

I have stayed here before for work, it is convenient for city and the customer, staff are friendly and helpful, a good selection of ales and food. The rooms are very comfortable and clean.

The room was lovely & spacious & recently decorated. It had everything we needed. The shower was hot & the water flow excellent. Bed was comfortable. Cannot fault it

Beautiful place to stay. Friendly staff, clean, comfortable , modern, nothing not to like . Great value too. Great location . Fully recommend . Menu looked lovely , sadly We never had time to eat there

Great place to stay. Becky helped me with information over the phone before I arrived. I had my dog with me and all the staff loved her. The room itself was fantastic, very big, clean and had everything i needed. The manager conversed with me like he'd known me years and the location was great for what I needed (dog walking areas). This accommodation is treble the price without the level of service in that there London. Will hopefully stay there again in future.

This hotel is in a fantastic location near a beautiful park, which leads to the castle and across to the other side of town. I arrived just after food service had ended, but diners were still enjoying their meals, and everything looked delicious. My room was lovely, located right at the top of the building, though I didn’t see any lift access, which might be a limitation for those with mobility issues. The room itself was beautifully decorated, with a large, comfortable bed and an oversized shower. I also appreciated the cozy sofa and desk, which made it easy to work in the space. Overall, I highly recommend this spot for anyone staying in Cardiff!

Dirty, stained carpet. Wallpapper / paint peeling off the walls and celling in the bathroom. Dirty corners all around the shower base. Dirty windows, unable to be closed. Scaffolding outside of the property. Guests of pub just under your window, loud until 1am.

Rooms are nice and a good location. Nice little bottled water, tea, coffee and milk selection. Blind didnt work fully in my room so had sunlight in early and my room was above a court yard so was conscious people could see in with my light on! Be cautious that the rooms are above a bar so it is very noisy!

The bed was comfortable and shower was good. That is all I can say on the positive side. We were ignored by the proprietor when we came in - in fact not sure if they got their payment as there was no one around at all when we left at 9:00 the next day. The room and bathroom were in serious need of a good cleaning, lots of dust and the room needs a makeover as there is stuff running down the wall (not sure what). No towel racks in the bathroom and the heated rack was so dirty we didn’t want to hang towels on it. No breakfast served. No parking allotted- we had to locate something legal on the street. We had no tv remote at first and when we asked someone they said “ it’s a luck of the draw”. They did borrow one from another room. We had lots of luggage because we are on an extended journey and our room was up about 4 flights of stairs with no elevator. All in all I would not recommend.

Very nice hotel - staff are always friendly and food is good…

Busy pub. Food stopped in the evening as they were busy No breakfast and parking was bad we just about got a space If you want to stay here make sure you are aware of what is going on in Cardiff!

Great room and great staff.

Our room was on the top floor and we had the noise of the band underneath us and music blasting out in the back garden. Not relaxing at all. It did go quiet at 11pm but wish we had been made aware that this was not a quiet room.

Really nice hotel and ver nice rooms and staff

No heated towel rail in the shower room - would have been nice, with the temp outside being below zero. I wanted to leave at 8.45 on my last day - but didn't know how to check out, as the pub was closed. I just left my key in the room door, and hoped they realised that I had gone before 11am, so I didn't get charged for another night! It was a shame that the restaurant closed at 9pm - luckily I found a very good restaurant just up the road.

The staff were all very great and welcoming. The room was clean and had thoughtful touches. I would recommend staying here to anyone!

It was a great stay friendly staff an helpful clean helped when needed and lovely rooms thinking about going again

Great place! Nice and central to walk everywhere and easy to park out front without costing a fortune!! Be prepared for a bit of noise as it’s a popular pub and doesn’t quiet down until midnight! We stayed a Friday night and the place was buzzing.

went on a noisy night in bar heard noise until 2 am-room was clean and proper