Dear Guest, Thank you for the lovely feedback! We are glad the pool and outdoor environment left a wonderful impression. We hope to welcome you back again soon! Yours Sincerely, Zaffry Othman 'Where you eat, play & explore like a local'

Dear Axel, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay and truly appreciate your recommendation. We look forward to welcoming you back to Village Hotel Sentosa soon. Yours Sincerely, Elroy Laurent Leow “Where you eat, play & explore like a local”

Dear T***n, Thank you for your kind feedback. We’re pleased to hear that you found our team friendly and your room clean and comfortable. We hope to welcome you back again soon. Yours Sincerely, Elroy Laurent Leow “Where you eat, play & explore like a local”

Dear Rosmawati, Thank you for your continued trust in choosing Village Hotel Sentosa for your family staycations. We’re truly grateful for your loyalty. It’s wonderful to hear that our friendly and helpful team has consistently made your stays enjoyable, and we’re delighted that your grandchildren love the pool. We look forward to welcoming you and your family back for many more memorable staycations. Yours Sincerely, Elroy Laurent Leow "Where you eat, play & explore like a local"

Dear Duc, Thank you for sharing your feedback. We’re glad to know that you found the room convenient and that our location made it easy for you to visit Universal Studios, the Oceanarium, and access the Sentosa Express to VivoCity. We hope to welcome you back for another enjoyable stay. Yours Sincerely, Elroy Laurent Leow "Where you eat, play & explore like a local"

Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the view and your experience with our friendly staff. We’d be very happy to welcome you back for an overnight stay next time! Yours Sincerely, Elroy Laurent Leow "Where you eat, play & explore like a local"

Dear Indriani Y., Thank you very much for your warm review! We are delighted to hear that our staff, especially Jessie, made your stay memorable for you and your child, including the fun swan towel. 😊 We very much look forward to welcoming you back to Village Hotel Sentosa on your next visit to Singapore! Yours sincerely, Elroy Laurent Leow "Where you eat, play & explore like a local"

Dear Luong T. T. H., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration this situation has caused. We understand how important a smooth and transparent payment process is for our guests. Please be assured that we have completed the refund process on 15 August 2025. If you have not received the refund in your account yet, we recommend contacting your bank as processing times may vary depending on their policies. Once again, we are truly sorry for the delay and appreciate your patience throughout this process. Should you require any further assistance, please do not hesitate to reach out to us directly. Warm regards, Elroy Laurent Leow “Where you eat, play and explore like a local”

Dear L***e, Thank you for your kind feedback! We're so happy to hear that your family had a great time, especially your little ones enjoying the pools. It's also wonderful to know you appreciated the breakfast spread. We look forward to welcoming you and your family back for another fun and memorable stay! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Veronica W, Thank you for your wonderful review! We’re so happy to hear that you enjoyed your stay, found our team friendly and helpful, and appreciated the convenient location and breakfast variety. We can’t wait to welcome you back for another memorable trip! Yours Sincerely, Elroy Laurent Leow Where you eat, play and explore like a local

Dear Sarah, Thank you for your lovely feedback. We’re delighted to hear that you enjoyed our friendly staff, complete facilities, and the fun nighttime atmosphere by the pool — especially the bay-view pool. We look forward to welcoming you back for another enjoyable stay. Yours Sincerely, Elroy Laurent Leow "Where you eat, play & explore like a local"

Dear A***h, Thank you for your lovely review! We’re so glad to hear that you had a pleasant stay and appreciated the warm smiles and hospitality from our team, as well as the surprise ice cream treat. While we regret that the main pool was under renovation during your visit, we’re delighted that you enjoyed the smaller pool. We can’t wait to welcome you back to experience the newly renovated pool and another memorable stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Philip J. C., Thank you for your positive feedback! We’re delighted to hear that you enjoyed our family-friendly atmosphere, the swimming pool, and the cleanliness of your room. We look forward to welcoming you back for another great stay at Village Hotel Sentosa! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Rosalia P. Thank you for your positive feedback! We’re pleased to hear you enjoyed our clean swimming pool and found our location convenient. It’s great to know that our friendly service added to your experience. We look forward to welcoming you back soon! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"