The Frame Hotel was truly a hidden gem and one of the highlights of our stay in Florence. The location was fantastic—within easy walking distance of all the major attractions, excellent shopping, and countless restaurants, making it incredibly convenient to explore the city. The staff were exceptional. They were warm, welcoming, attentive, and always happy to share recommendations and local knowledge, which made our stay even more enjoyable. The amenities were another standout. The complimentary bottled water was especially appreciated during the hot summer days, and the delicious breakfast, along with the afternoon tea and snacks, was a wonderful added touch. I would highly recommend The Frame Hotel to anyone visiting Florence. It offers an outstanding combination of comfort, hospitality, and an unbeatable location. We would gladly stay here again!

Great hotel

Esse hotel não serve pra idoso, o banheiro é muito pequeno e o chuveiro em cima da banheira com acesso muito difícil porque tem um degrau, O hotel não tem uma área de convivência, como demoram muito para arrumar o quarto o hóspede não tem aonde ficar, a não ser na rua

The Rooms were large and spacious, very clean the location is 6 minutes away walking distance from Duomo and Piazza de la República and 5 mins away from Medici basilica and the main Train station. There is a mini market Carrefour close by if you need anything. The staff were very nice and cordial helped us a lot with Train info ( we did a day trip to Pisa) and headed to Venice on the fast train. I would stay there again.

Very helpful staff. Loved the wine vending machine in the cellar. Comfy bed. Very nice bathroom. Great access to all the tourist hotspots. Excellent aircon. Very good breakfast.

The Frame Hotel is in a perfect location. It seems brand new and the style is very cool and fitting for Florence. Staff is so friendly and helpful, it feels like it is family run! Highly recommend!

Excellent location and quiet rooms. Small lifts. Nice continental breakfast with small range of hot dishes. Most staff very helpful but some quite rude and abrupt. Shower in bathroom (small corner shower with split doors)not same as shown on website (walk in) made showering unpleasant. Coffee and tea facilities provided in room but the types of tea and coffee pods provided were not of the quality of the rest of the hotel

We loved the vibe and history of the hotel. Staff were very helpful.

The staff were nice but our “superior double” room was tiny. It also had no soundproofing, so it was very noisy all evening; it also didn’t help that the staff were cleaning and vacuuming other rooms at 7am! The WiFi connection was also very poor, it keeps disconnecting, practically unusable. While the listing says that there’s an airport shuttle available - it’s just a taxi that you have to pay for. We stayed here for one night after our flight was cancelled. Our previous hotel was cheaper, much bigger with better WiFi and breakfast included. This is very poor value in comparison, this is not a “4-star” hotel.

Staffs are super friendly and the location is perfect. Strongly recommend

Our stay at The FRAME was nothing less than amazing! The staff was friendly and helpful. Daniel went above and beyond to help make our stay and our vacation the BEST! He recommended restaurants, made reservations and helped book train travel.

Personnel was Amazing! They immediately recommended us places to go eat and help us with the reservations as well. I will stay here again for sure. Very close to the cathedral

Awesome location right near the duomo and everything you need. Great hotel room. Clean and updated. Breakfast was a little pricey if not included but plenty of cafes very close by. Highly recommend!

Super cute and very clean. And so close to everything

We couldn’t be happier with our stay at the Frame hotel. They had a room that fit our family of 6 comfortably and everyone was kind and welcoming. Close to the train station and attractions. Kids loved the tea time with free tea and pastries. The staff was very nice and helpful to our family. Would return again, thank you for a wonderful stay.

The location is great, especially when arriving into the train station. While the entry is on a busy street, the location is great and fairly central within the city. All staff was very nice, especially the woman who greeted us at breakfast every day. The property was clean and the daily cleaning service was excellent.

Incredible!

Clean room, friendly staff. Free breakfast was good spread with lots of options. Central location easily accessible by walking to station and key landmarks. Showers are small, wifi is spotty in room.

Room was clean and comfortable, staff extremely friendly and helpful!

The location is excellent. We had the superior room, and it was very small; we could not keep our luggage open or empty it anywhere. There is a desk in the room, but there is no space to pull up the chair between the desk and the bed. The water that was inside the glass bottle in the room tasted like tap water. We threw it away, and it was never refilled. We drank water from the minibar; there was only one small bottle of natural water, which was also never refilled. We also ran out of soap in the shower. This is the type of hotel for a quick one or two-night stay.