Emily
with Partner
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We stayed in room 17 , the room was decorated in keeping with the theme of the hotel. I was so excited to celebrate my partner’s birthday with at the hotel which I made the staff aware of but nothing was provided to acknowledge this at all. Our room was so cold in the evening and when I told staff they brought us a portable heater. Our bed was whooped on one side. The springs were complete gone. The breakfast and lounge area was the highlight of our stay. It was very good.
Overall I would say for the price being charged the hotel needs an upgrade.
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