The room was spacious, lot of storage spaces. The hotel was walking distance from the airport. The hotel is very secure even for a female traveling solo. You need your key to go up the elevator. I didn’t eat dinner there but they had nice Italian buffet that day and it smelled very good! I loved this hotel and I will definitely stay there again. The front desk people were very nice and helpful!

Excellent

Friendly staff, and great dinner buffet.

When I arrived one staff member was very lovely and professional, but then the manager came and was very unfriendly because I arrived earlier then planned (my internal flight was rescheduled. I had to oay additional fees for early check-in anyway so I didn't understand the agressivity. The room was not cleaned properly (lots of hair in the lavatory which were very easy to spot, mirrors dirty and dust in the bedroom, ventilation seems to have not been cleaned for ages). Customer service inexistant: called Front desk and Guest Services many times without answer. Finally got a response after 3 hours, to tell me that they couldn't support me for a telephone cable (which which should be a basic service). Order a shuttle to the airport for the next day at 6:30, at 6:45 still no show and no support, finally decided to walk to the airport to avoid missing my flight. Whole experience very disappointing for the level of this hotel.

Everything was good

Great place

Great modern room, nice hotel

I love the steam room

A great hotel to stay at when visiting Algiers and need to be in the airport area.

No towels at the pool!! No enough towels in the room

Excellence à tous les niveaux. Service irréprochable, cadre somptueux et emplacement idéal. L'Hyatt Regency Algiers définit le standard du luxe hôtelier en Algérie. Highly recommended !

Excellent

Wonderful hospitality and world class accommodations & food.

Amazing

Excellent experience

As a Discoverist member of Hyatt I continue staying at Hyatt hotels everywhere in a world for business . However, Hyatt regency hotel of Alger Algeria Airport has a very poor customer service unfortunately that is not the standard of Hyatt hotel. This time I had a very terrible experience. My bad experience was at the restaurant by the stuff member of Hyatt during a breakfast time. Resturant stuff and bar are very bad regarding their customers service. The last day of my stay I went for breakfast. Sometimes we forget if the breakfast is included or not in our booking that can happen. Before getting in a person stuff ask about the room number to check if breakfast is already pay and included or not. Once he check my room I heard him saying included. Before finishing my breakfast a service name Dalila brought a bill put it on the table with a very bad attitude without saying good morning or anything she has a very bad attitude all the time I am at the breakfast not a first time. When I tried to ask her why she is giving me a bill as my understanding the breakfast is included she ignored me. Went to see the person at the breakfast door name abdelra to clarify this he said I told is not included I tried to explain to him that I just heard included but he started yelling at me and asking me to pay in front of everybody I had nothing with me so I asked him to put it on the room. He refused. When I said your customer service is bad he said you are in a bad position to tell me that.

The property is beautiful, but the room was missing some essentials for two guests, such as slippers, extra bath towels, and a coffee mug.

Convenient location

No comment ! they charged me with a second room, saying that my son is an adult !!! I already mentioned through Expedia that we will be three, and the reservation was made for a room for three persons. The staff men was as rigid as a rock without any facial expression!!!!! Second surprise!!!! The bed was not changed only arranged, the perfume of the person’s before still on it. No shampoo, women’s hair in some corner’s !!! The only positive match in this place is the restaurant staff five stars team. I just wondered what all these women of joy have to do in a five star hotel!!!!! I stayed four times in this place, I will never make a pace there in the futur. Pass your way it’s just a bling bling it doesn’t worth a penny.

Amazing stay as always. Friendly staff and excellent service