Overall Ratings & Reviews Queen of the Loch, Balloch by Marston's Inns

Good value

Easy to access, simple check in and modern facilities.

A suitable accommodation for families but not for couples or solo travellers. The area isn’t the most convenient (but only a 10 min walk to the train station). The staff didn’t reign in loud children as they played on the restaurant floor or stop them from running (parents fault too). During check in I needed to wait about 20 minutes in the restaurant area to be attended to. Overall, wont be back or recommend it to others.

We were unable to have breakfast at the hotel as there was only one member of staff on duty (not her fault!). The queue was huge, everyone was waiting ages to get there orders taken and everyone was sitting waiting on their food. We left as after 20 minutes we hadn’t even given our drinks order. They need more staff on to make it run smoothly.

Other than it being insanely hot in the hotel, it was great! Clean, comfortable, quiet, big car park, can walk into town in 10 minutes. There is their pub, a MacDonalds and Chinese restaurant on the doorstep. You can easily walk to Loch Lomond, the forest/park, pubs and shops. The hotel isn't staffed and you check in inside the pub (separate building) but it was easy and the staff there were lovely.

Good facilities, helpful and pleasant staff certainly stay again

Good value for money, nothing amazing but if your looking for a place to get your head down that’s clean and cheap with pub grub on the doorstep it’s worth it. Close to all the attractions

Highly recommend staff pleasant and very helpful

Love the friendliness of the staff and in an excellent location for travelling round loved it

Didn't like the drab room. The breakfast was very poor quality and partially inedible.

It was absolutely excellent 10/10

The room was spotless. A good size for weekend stay. Staff were obliging. Great location for walking

Very similar to a travel lodge

Nothing in particular

No lorne sausage or potato scones for breakfast, pancakes were rather stodgy but the welcome was warm. Don't expect table ordering for dinner and be prepared to queue as the restaurant does get very busy.

Good place and friendly staff

This is a nice hotel, easy parking and close to Loch to walk to and do shopping and sightseeing

Curteous and attentive staff,good food a good room

Very clean and tidy staff were very helpful

Had a pleasant over night stay room clean and comfortable bed ok if a little tired staff were excellent and Becca at breakfast was amazing nothing to much trouble and friendly without being pushy would stay again