Ritz Grand Hotel Mandalay

Explore Ritz Grand Hotel Mandalay
9.0
Exceptional
From 52 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Ritz Grand Hotel Mandalay

Number of reviews per page
20
40
Top reviews
Amy
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Unbelievably, the hotel was actually under construction and not open when we got there. It's been almost a month and we have not gotten our money back.
Nuttakul
icon-Leisure
Leisure
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The rooftop bar is fantastic!
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The property was convenient, safe and the staff friendly. Plenty of restaurants within a minutes walk or a 6 minute taxi ride. The hotel was also very clean, had a restaurant on lication andca soa.
Jade
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

A little far from the action in Mandalay. I stayed because I had a late flight in and was meeting friends. I thought it was arranged for me to stay in their room but apparently not, this was for sure their fault and not the hotels. However they paid around $50usd for the night and when we asked to have an extra bed or a cot it was going to be another $25usd. I arrived at 10pm and we were leaving at 5am. Because of the time it was going to take to get another bed set and I'd been traveling for 30+ hours I ended up just getting a room myself, I ended up booking online because it was way cheaper at $41usd than the price they could offer me. I asked if there was any way they could do a half rate because I wasn't getting into the room until 11pm and leaving at 5am, so $41usd for 6 hours seem outrageous. They wouldn't budge on the price at all. If it hadn't of been far from other accommodation and so late at night I would have gone and found someplace else. For the short amount of time I was in the room it was nice. I just think that with the location and so many other options available in Mandalay for better price with same amenities you can find better.
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Verified traveler
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Leisure
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

The restaurant on the top floor was a real blessing because 1) there is not very much around the hotel, and 2) because they served simple and tasty food.
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Security is really good for the rooms, this is a newer property so everything was working really well. Staff knew their work very well.
Reg
icon-Leisure
Leisure
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Property is newer. Staff is excellent. Location is away from the city, so need to take a ride in a taxi to experience downtown. Did not have much to do after daily tours because of location. For some reason everyday about 6 am the power went off for a couple of minutes. Has a sky bar with great views of area.
Farnaz
icon-with Partner
with Partner
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

The suns rise view from the hotel room was stunning. Also the WiFi was one of the strongest I’ve seen in Myanmar.
Heather
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10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

My stay began with a really early check-in at 6am, which I really appreciated and also allowed me to watch the amazing sunrise from my room. The room was a great size, quiet and extremely clean. The bathroom was lovely too! The view from the Sky Bar and restaurant was amazing. I enjoyed dinner one night in the restaurant and the service was excellent. There was a great selection at breakfast too. I checked out at 5:30am and received a breakfast box for my boat journey to Bagan which was a lovely evening touch.
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P
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Good roof top bar and view over the city Mandalay.
Sharvil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Really enjoyed our stay. The hotel staff was very friendly and helpful. There is a complimentary breakfast from 6-9 each morning which was a great start to the day. The hotel is about 2 km from the palace and located on a quiet street. Rooms were large and very clean. AC worked well and shower was great with good water pressure. Would absolutely recommend to everyone, great value for the price.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Lovely staff. Roof top bar is sweet - considering there is not that much in Mandalay.
youngsup
icon-Business
Business
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

one of our co-worker stayed ther for few months. And this is the place where he can stay long-term. The owner staying in this hotel, and he take care well. Extreme clean, good breakfast (omelete), clean dishes. JB will def stay again here.
divina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

hotel itself is clean, the view is excellent, the food is good. The only thing that made me make a bad review was had a shower and had a very small stain on the towel due to a faded hair dye. The hotel staff insisted for us to pay 5,000 kyat. Towels are expected to have some dirts for we sometimes used it to wash feet, to wipe floors etc... had been traveling extensively and had been to probably a thousand plus hotels but had never met a scenario as that. If it had been big and would be considered unusable I would gladly pay for it. But aside from a very small area so faded you couldn’t even see it unless you look at it closely. Towels are expected to get dirty. The amount they ask for is not that would matter a lot. It’s the way they handled the situation. How much would they collect in a day for minicule situation as that. If you don’t have a treated hair or won’t used any of their available for the guest as part of what you pay for go ahead and stay in this hotel. But I would advice my friends and family to stay away to avoid similar situation. I was wondering later why I forgot to leave a tip in the room which I normally do and will just hand it over to them in the reception only to realized that this would happened. Likewise had some questions regarding airport whereabouts the staff could not even give an answer. When you catered for foreigners at least have someone available to help out customers.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

I stayed in this hotel for three nights in November. Staff they were absolutely fantastic. I'm planning trips offered great suggestions and help me out either booking tickets or arranging early breakfast for when I was up early. The hotel was super clean and the gym downstairs was excellent. I've booked a hotel purely for the latter. A few things I would suggest though, be careful of the bar upstairs they listed cheap prices in local currency but I got charged in US dollars which inflated my bar bill. In regards to the soundproofing in the hotel it isn't fantastic so should you have noisy neighbours you might find yourself kept up late. In terms of distance form the town, it is a little way out. Use the GRAB app to order tuktuks or taxi's - otherwise you get ripped off 4k Kyat when it should be 2k Kyat.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Great rooms , terriffic staff and a great rooftop bar
Jeffery L Myers
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Business
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Great stay
Monique P
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10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

My only regret about staying at this hotel was that I ONLY stayed one night. This was the epitome of cleanliness, friendliness and comfort. The staff is so wonderful and greeted me with the warmest smiles. The room was perfect. Wonderfully hot shower with amazing water pressure. The bed was a dream! The breakfast buffet is nice as well. I enjoyed my breakfast with a view as it’s served on the 11th floor of the hotel. I would definitely stay here again!
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Audrey
icon-Business
Business
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Love this property, best part of the hotel is the bar, just stunning, dinner - food is delicious, not very pricey and good to chill at the sky bar. Definitely going back.
Julie
icon-Family
Family
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Good clean hotel with excellent service
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