Please take a moment to read my experience review. I had an experience when coming to this hotel. The story is that I forgot 2 silver and diamond rings (not expensive). But when I called to ask (landline and cell phone), the hotel side turned off the phone and stopped answering. My friends and I had to go back to ask, but the owner said she didn't see it so she could ask the housekeeping lady (while the owner's son was 2 3 times repeating that it was the 2 rings that mom just held), then she said again. stuttered, at first he said it was a ring from a customer who promised to pick it up tomorrow, then later said it was a bracelet. I argued for a while and she told me to call her to clean the room. After a while, she asked me to compensate for the 4 towels in the room because they were too dirty. I don't agree because we only use towels to take a shower and line the front of the bathroom door to prevent water from overflowing. I confirm it's not that dirty. Yet she said the enemy stains wouldn't come out. Make us pay 2 x 60,000 VND = 120,000 VND. I asked you to give me those 2 towels. I will wash it to show you that the stain is not difficult to remove. But she kept insisting that we pay. Because I didn't want to argue for too long, I said I would pay for those 2 towels. Then she pulled open the closet door right where she was sitting and took my bag and two rings. I have confirmed that it is indeed mine and provided a photo to prove it as a model. But your attitude is as if you don't believe it's my ring. I stood for a long time before she agreed to pay. We actually went as a group of 4, and when we stayed there was a real mess, but when we checked out, we put the trash in a bag to neatly fit it in the corner of the room's door (no dirty water leaking onto the floor). As limited and neat as possible when checking out. This was an extremely bad experience and ruined our happiness when we left. When I checked in, I was very enthusiastic and cheerful. When I came back to look for the ring, my attitude was very different