The Great Western Hotel

Explore The Great Western Hotel
9.0
Exceptional
From 590 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveller Reviews The Great Western Hotel

Number of reviews per page
20
40
Top reviews
Amanda
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Stay was distinctly average. The rooms are comfortable but in need of an update. There was no milk in the room so had to go down to reception every time you wanted a brew. Towels had holes in, breakfast only served 8-9 so useless if you are travelling for work. Was convenient for being next to the station
Victoria
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff and a comfy bed saved this property from a less favorable review. It feels like a converted hospital where the interior designer ran out of money. But, it is LITERALLY opposite the station if you need to catch a train. And they have gorgeous looking cannoli. Good in a pinch.
Philip
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, well organised, nice situation. Excellent.
Colin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to the station, clean, great staff
Janet
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely friendly staff. Room was clean, good parking and great breakfast
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent welcome by staff on arrival Breakfast fantastic a great choice and plenty of food Parking was easy and it was straightforward to log your vehicle Only little niggle was the room was cold because apparently the heating had been switched off two weeks earlier- I know it was June when I checked in but the English weather is unpredictable and a little heat at least first thing in the morning would have made it more comfortable
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Kenneth
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

good breakfast
Pauline
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our room was at the rear of property and was clean and quiet. The breakfast was nice. Hotel was directly opposite the train station which was perfect
bbhawna
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Clean and well decorated room. Quirky touches. Lots of milk, coffee, tea and cookies in room. Good portion at breakfast. There is no dinner options, but you can order in a d use the dinning room. Very charming
Stacey
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No air con in the hotel rooms so a little uncomfortable if hot day. However everything else was superb! Breakfast was lovely and staff couldn’t do anymore for you.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent hotel, ideally situated by tje train station and within walking distance to the town centre.
Betty
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice Victorian hotel just across from the train station. Highly recommend.
Stephen
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, staff friendly and breakfast was good. didn't do evening meals.
Linda
icon-with Pet
with Pet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was a little slow to be brought out, but worth the wait. Staff are lovely & excellent location to train station. So dog friendly too
Markus
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was good, with vegan options. Free parking included. Close to the train station and 24h Check-in was very helpful!
Christina
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a lovely hotel. We didn't know what to expect and upon arrival, were delighted by the decor, cleanliness, and the professionalism of the manager who greeted us. Check-in was quick and easy. The room was spacious and comfortable, with all of the basic amenities that we would expect. Breakfast was next level. A full English breakfast, including a full gluten-free and veggie option with doorstop toast. We will definitely return to this hotel in the future, and can't recommend it enough if you are looking for a clean, easy, nicely decorated, quiet, close-to-town location.
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Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We were able to check the car into the carpark 2 hrs prior to our check in which was handy. Nice size room but the bathroom door which had transparent glass on the top was opposite the bed meaning to privacy whilst on the loo! The sash windows rattled and one would not lock so we had to ram a piece of cardboard down the side to stop the rattling noise. Comfy bed and pillows. The floorboards were the creakiest I've ever encountered so it was really difficult trying to get to the kettle to make myself a cuppa whilst my husband was sleeping. The bathroom sink was far too small to be of much use but the shower was good. Overall good value for money and a great night's sleep.
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Frances
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. Staff so friendly and loved the way the building has been kept sympathetic to its past. Coffee shop is great, as is the breakfast.
Edward
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel and good to be supporting a charity, loved the historical nature of the property
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nicely renovated building next to station and a short walk to Town Centre. Large quiet room comfortably furnished. Staff very alert and helpful. No lift so stairs could be a problem for some.
Number of reviews per page
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40