Overall Ratings & Reviews Tru by Hilton Milwaukee Brookfield

Room was clean. Staff were friendly and personable. Breakfast not so good.

The property was clean, the staff was really friendly, the room was super roomy, and the bed comfortable. We’d definitely stay again.

Staff was awesome!

Loved it

Room was small but very clean and comfortable. Staff helpful and Friendly.

Convenient location.

B

The hotel was great and so was the staff but finding it was VERY VERY VERY HARD!!!!!!

Property was just like pictures and stated. Problem with check in. I had the reservation number and they saw the reservation but the expedia payment was not made. After an hour and a half the hotel staff got it resolved. They had trouble with expedia rep. Put on hold, hung up, no call back! I have used expedia before. So I am not sure what the problem was.

Nice and convenient property.

It was a nice place to stay.

Great hotel over all. Will definitely stay here again. Love this brand .

This hotel was very affordable and very clean for the price that was paid! My girls were able to enjoy the pool area. The complementary breakfast was perfect. I called to see about early check-in and without hesitation they were able to accommodate that request. My room was ready upon arrival which is very exciting after a long day. I would definitely book here again.

Clean, effective space, and friendly staff. Breakfast is limited but adequate.

Jessica was great at check in. We appreciated her service.

Hotel was located near our event. The room was clean and the staff was very polite.

Great stay! Helpful staff. Fun vibe.

Staff was friendly and efficient. Enjoyed the free breakfast and the coffee/tea bar available all day. Told staff upon checkout that bathroom door squeaked and before I was out the door, a person was on his way to fix it. Bef

As an admitted neat freak, I was delighted by how clean the room is. I stay in hotels a few times a year with my family, including Tru’s, mostly just for sleeping - so want cleanliness and comfort, don’t need a lot of amenities - and this fit the bill better than any I can recall from the last few years. This was as clean as if the hotel had just opened. The rest of the room as well as common areas were clean as well. Bedding and mattress were spotless, soft and comfortable. Breakfast is standard hotel breakfast, which my kiddos love. We arrived exhausted, so the seemingly small detail of a slip of paper that included information so I didn’t have to remember breakfast hours was a lovely touch. It is evident that the staff here cares about their guests.

Beds uncomfortable. Bread and bagels were not fresh.