Overall Ratings & Reviews Waldorf Astoria Dubai International Financial Centre

Our stay at the Waldorf Astoria was satisfactory, though it fell short of the five-star experience one might expect from such a renowned luxury hotel. While the staff appeared friendly and well-intentioned, service during breakfast was notably inconsistent—I had to request coffee and other items multiple times before being attended to, and even then, my orders were often incorrect. On a more positive note, the spa experience was exceptional. I thoroughly enjoyed my treatments and found the atmosphere relaxing and well-curated. The gym was decent, equipped with quality machines, though it lacked the refinement I anticipated. Overall, while there were enjoyable aspects, the experience did not fully meet the high standards I had hoped for.

extremely helpful and friendly. a classy property. i departed early due to the israel/iran conflict and the hotel were very helpful in assisting this - thank you

Amazing hotel, food, location and staff - can’t say enough good things about Waldorf Astoria DIFC and will surely stay again when in Dubai next!

Nice, clean, elegant, great service

Very luxurious hotel

Our family recently stayed at the Waldorf Astoria DIFC and the experience exceeded all expectations. From the moment we arrived, we were welcomed with genuine warmth and impeccable service that never faltered throughout our stay. The rooms are stunning – spacious, modern, and elegantly designed with meticulous attention to detail. Every element, from the high-quality linens to the luxurious bathrooms, reflected the signature Waldorf standard. The views over Dubai were an added treat, especially in the evenings. What truly set this hotel apart, however, was the service. The staff anticipated our needs before we even voiced them, and made our family feel not just welcome, but truly cared for. Traveling with children can sometimes be challenging, but the team at Waldorf DIFC made everything seamless – from check-in to restaurant recommendations and concierge support. The location is also ideal: central, vibrant, and well-connected to key sights and shopping areas, yet with a peaceful, exclusive ambiance once you step inside the hotel. We left with wonderful memories and a strong desire to return. For families or any traveler looking for a luxurious yet warm and personalized experience in Dubai, the Waldorf Astoria DIFC is simply outstanding.

Amazing from the moment we arrived to the moment we left the hotel. Darren and Rachel are truly amazing and went out their way! The guys who greeted us at the front door were all phenomenal. I highly recommend this hotel

Staff was amazing, great location, 11/10

The employees were the best

Personal

Very nice hotel

The staff is professional, resourceful, and responsive

It is a new hotel on floors 18 and up, with pretty good service.

Great city hotel

Awesome!!!

An enjoyable stay which included an amazing dinner at the Bull & Bear restaurant with special service throughout from Limaxi.

Great hotel

Very nice hotel, very professional stuff, convenient location

Very nice hotel well designed and professional staff

Great property and location. Central to all of downtown Dubai. Friendly staff, VERY hospitable and accommodating. Warmly recommend!