Nice room but a little tired in areas, door handle fell off bathroom door and no TV remote available. But good location and nearby facilities and free parking.

really good and comfortable

I was really impressed with number 82, the correspondence when I booked the room was brilliant, and I wasn’t disappointed when I arrived. I actually stayed here twice in quick succession. It was very convenient having a kitchen, and a very modern one at that, the bath in the middle of the room was an odd but wonderful addition, and the room had been finished to a high spec. I like the automated key safe check in and it felt like a nice private place. It’s far enough out of town that isn’t too busy but close enough that you can walk in which is ideal. There was a few things I would recommend improving in order for this to be a 5star, only small things but nonetheless worth looking at, the room itself was very dark, you couldn’t roll up the blinds on the one window in the room, so when you entered the room at any time it was very dark at all times of day, there was a random tablet charging on the dresser but with no instructions of what for or how to use, I do think hotel rooms should really have smart TVs now as who really watches live television anymore everybody just wants to stream from their devices to the television. The room probably could’ve done with a deeper clean as well. The kitchen could do with a few more utensils like some scissors and potentially the basics like salt. Overall i was very happy, really high quality room, a nice place.

Thin walls. Terribly loud. Bathroom in need of work. Poor accommodation

The location was nice, but the bed wasn't king size as advertised. A robe and slippers were advertised but there was no robe and slippers were unfortunately one size fits all (unless you have regular man sized feet). Kitchen utensils were dirty, particularly those kept in the window such as spatulas and pizza cutters. Mirror was also filthy. Generally ok, mostly comfortable, but expected more for the price point

A great place to stay for a night or two. The room are a decent size and in good condition, If you can look past the trademark glitz. The entrance to my room (entrance 2)down dark, unlit, alleyways, or behind big rubbish bins, so be careful which you book! Overall great value and I’ll definitely be back

The room was very hot, it was very noisy when trying to sleep. The sound of traffic and people outside was a constant disturbance. The towels were very rough and should be replaced. The bathroom toiletries had not been refilled and there was hardly any left. The bathroom could have been cleaner. We were woken by the fire alarm going off which was a false alarm.

The bed was huge & comfy, the room was well equipped and it was fab location. Would happily book to stay there again as also very readonably priced.

Once upon a time I believe the place was luxurious but now it needs some love and care, paint and new furniture. It’s run down, it’s a gamble to open windows as can’t be sure whether it’ll stay in or fall out. Also, the windows are not double glazed so it’s pretty loud. When taking shower had to turn the water off otherwise it’d flood the bathroom as water wouldn’t run away. It’s convenient location if needed to walk into the city centre, with a small Tesco store next door. It’s ok but definitely looks better in pictures than real life.

Lovely clean big room. We were right next to the entrance so a bit of through traffic noise but would definitely stay again.

Lovely studio in excellent location to walk into the town centre. Well equipped, one minor criticism there were no knifes for food prep or cutting bread

Restricted parking spaces but otherwise great little apartment

Nice stay could do with tea towels and dish cloths

A decent place to stay, with a comfy bed. Good location too, with a pub opposite and a Cafe Nero across the road. Parking was very tight, so if you have a big vehicle be aware.

noisy, no availability for parking af any of the nights, towels were tiny, no wifi at all.

Good bed Good shower Secure

The hotel is in need of serious refurbishment. I had booked a room with a King size bed but was told on the day that my room had been changed due to maintenance reasons. I was given a smaller room with a double bed. The room was extremely warm when i went to open the windows , the window latches were broken and could not secure the windows. I asked for another room for my second night, which was cooler but was also in need of refurbishment. The lady on reception was most apologetic but there was not much she could do.

My husband and I stayed here for 1 night but was supposed to be 2. The reception rang to check confirmation details code etc. when we arrived all went smoothly but on entering the building the electronic door lock was broken and was easy to push open. The lobby smelt of an inappropriate smoked substance very strongly. The room appeared cleaned but having taken my shoes off it was sticky. The bed sheets were cleaned but stained with dirt and biro. When we woke up in the morning the smell had gone in the corridor but returned a few hours later - a lot stronger. This didn’t disappear and made me uncomfortable with the broken external door so we decided to leave early. If you are looking for a place to close to Norwich, it would suit. As long as the door was fixed. Not sure we would return. There was free parking on site.

The welcome was on point, easy to find and walking distance to local amenities. Well set out room with excellent facilities.

Lovely studio apartment with all the required amenities. Excellent location. Lots of pubs cafes and takeaways at walking distance. Pleasant and accommodating host. Upgraded us to a ground floor apartment when I told her I had injured my foot