Dorsett Kuala Lumpur

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Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,558)
Other sources (1,000)
8.7
Very Good
From 2,558 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
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Distance to City Center (85)
Room Space (81)
Bedroom (80)
Staff Friendliness (75)
Accessibility (71)
Surroundings (69)
Bathroom (69)
Wifi (62)
Ambiance (58)
Hotel Area (58)
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Traveller Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
M***d
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8.5
/10
Reviewed 2 day(s) ago
All good though the decor was a bit outdated.
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Accommodation's Reply
29 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The staff is friendly and polite, nice, named Mia.
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Accommodation's Reply
29 Apr 2026
Dear Sir, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.
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Accommodation's Reply
06 Apr 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Was a long stay for us. Overall was great, despite some construction going on around the building.
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Addicted to wanting to stay at Dorsett again with the family
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I don't know why the aura in my 19th-floor room was so different. Then, on the third day, while taking a shower, hot mist splashed onto the glass, and a handprint was clearly visible. I assumed it was the hand of a cleaning worker. But deep down, I felt the aura in that room was indeed different from the previous one. Hopefully, there won't be any more strange incidents when I stay here again. The service and cleanliness were excellent.
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Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great location. Good hotel ambiance. Wide variety of food for breakfast. Definitely recommended.
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. Your kind recommendation to others is very much appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly and helped with check-in.
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Accommodation's Reply
12 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Muliati H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I've stayed at the Dorsett many times and have always been satisfied with the service. Everything is fine.
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1 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Muliati, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!
2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Your commendation on our ESG efforts is much appreciated too. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Spacious room, clean, good air conditioning with low noise FCU and close to business center
2 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service from the hotel staff was excellent. The room was very clean and spacious. We had a comfortable stay at this hotel. 😁👍
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Accommodation's Reply
02 Mar 2026
Dear Sir, thank you for choosing to stay with us. We are glad to hear that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
J***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The tree is strong. It's close to everywhere.
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Accommodation's Reply
02 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
salma t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!
1 people find it helpful
Accommodation's Reply
21 Feb 2026
Dear Salma, thank you for choosing to stay with us. We are glad to hear that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
salma t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!
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Accommodation's Reply
21 Feb 2026
Dear Salma, thank you for choosing to stay with us. We are glad to hear that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Katherine W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Booked this hotel very last minute and didn’t expect much, but it turned out really good! Worth the price, room was spacious and super convenient location-wise! Loved their green initiatives too, would definitely come back!
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Accommodation's Reply
13 Feb 2026
Dear Katherine, thank you for choosing to stay with us. We are glad to hear that you have enjoyed our services and facilities. Your appreciation on our ESG initiatives is much appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Very close to Pavilion and Alor Street
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Accommodation's Reply
26 Jan 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
P***T
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Very close to Pavilion, can walk to Alor Street, around it is easy to find places to eat.
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 14 week(s) ago
Room dirty, lots of dust, mini bar dirty
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Sir, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40