People often mention about Hyatt Regency Kuantan Resort
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Surroundings (8)
Staff Friendliness (8)
Check-in/out Time (7)
Accessibility (6)
Ambiance (6)
Bedroom (6)
Hotel Area (6)
Family Friendly (5)
Bathroom (5)
Variety (5)
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Traveller Reviews Hyatt Regency Kuantan Resort
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Customer reviews
D***p
Staycation
10.0
/10
Reviewed 3 week(s) ago
The resort is beautiful, in a great location, and the staff are very friendly and helpful.
+2
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N***a
Leisure
8.6
/10
Reviewed 19 week(s) ago
The location and surroundings are undoubtedly very convenient. Right next to Teluk Cempedak, you can easily find food in that area if you don't want to dine in the hotel. In terms of overall cleanliness, it can be better. I find the pillows are too soft and thin, which hurt my neck. But overall, we definitely enjoyed our stay there.
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S***N
10.0
/10
Reviewed 39 week(s) ago
It was a wonderful place ever, very relaxing and peaceful. the staff are so fantastic, very friendly, very polite, the way they welcome us are overwhelming. the service is so great. The food is nice and clean. The rooms is big and beautiful, clean and complete of the stuffs. Overall is great. Will be back there again. Thank you Hyatt
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1 people find it helpful
I***n
10.0
/10
Reviewed 40 week(s) ago
Stayed at Hyatt Regency Kuantan and had a pleasant experience. The room was clean and comfortable. Rizal was very friendly and helpful, and kindly allowed early check-in at around 3pm and late checkout at 1pm, which was very generous. The hotel explanation was clear, and the accessibility around the hotel was good. Overall, smooth process and great service.
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H***L
Leisure
10.0
/10
Reviewed 50 week(s) ago
The most complete hotel with really positive vibes
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G
Guest
Leisure
8.5
/10
Reviewed 61 week(s) ago
Hyatt Kuantan is fabulous, rooms clean, service good, and beaches are ideal.
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A***d
Staycation
9.7
/10
Reviewed 64 week(s) ago
Check-in and check-out very good
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W***g
Staycation
9.7
/10
Reviewed 66 week(s) ago
Nice hotel. There is a private beach which is clean and beautiful. Kids love it so much.
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M***d
8.2
/10
Reviewed 70 week(s) ago
Went early and asked for check in, the staff said it would take time and I said I will wait. I'm okay with that, actually. The thing is, there is one Malay guy wearing a white colour uniform who came from inside and gave the key saying you can use this room first. I understand his urgency, but at the same time I said I wanted a higher floor and the thing he said made me write this. He actually said, "Dinding kat atas tak baik condition mungkin runtuh sikit2 nanti.
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NORHAMERA A. W.
Leisure
9.7
/10
Reviewed 77 week(s) ago
This is my fourth stay here, recommended absolutely amazing view, but need a long queue when having breakfast in the early morning.
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M***d
Staycation
9.0
/10
Reviewed 105 week(s) ago
I brought my wife to stay here. My wife is very happy with the service, facilities and scenery here. Car parking is a little far from the hotel. Parking The parking is very close.
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1 people find it helpful
PH
POON H. W.
9.4
/10
Reviewed 147 week(s) ago
Pleasant stay here & friendly hospitality. It's just right beside the beach and sea. Love it!
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Nur Akhlily Lyana Mustafha
9.7
/10
Reviewed 154 week(s) ago
Memorable vacation! This marks our 2nd visit to this enchanting destination, our last visit was in January 2022. The room boasted a breathtaking view and the property continues to exude impeccable maintenance. With its wheelchair friendly facilities, we were able to conveniently store the wheelchair in our room. The kids’ amenities met our expectations and the breakfast spread was nothing short of expansive. Yet the real gem lies in the warmth and hospitality of the staff with special mentions to Manoj, the dedicated intern, Amin and the rest of the team. Their friendliness and unwavering assistance added an extra layer of delight to our stay.
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1 people find it helpful
FA
FATIN A.
9.4
/10
Reviewed 162 week(s) ago
The ambience, the staffs, the facilities & beach all was perfect!
1 people find it helpful
KJ
Khairulanwar J.
6.9
/10
Reviewed 162 week(s) ago
My experiences at 5 stars hotel are below my expectations. Breakfast offered was not tasty and limited of choice. Even has rambut at the kuih kole kacang. However, the views and staffs are magnificent and outstanding. 5 stars for both above.
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ja
juwita a. j.
9.4
/10
Reviewed 163 week(s) ago
My all time favourite holiday staycation 😊.
1 people find it helpful
HH
Hisham H.
9.4
/10
Reviewed 165 week(s) ago
Enjoy my stay here. The staff was helpful, responsive and went miles to make your stay comfortable. The room conditions were good as advertised. The only drawback was the breakfast was super expensive. But there are many F&B options next to the hotel. We ordered the room service and it was so salty not quite for what you have paid for. Overall we have a pleasant experience in the hotel.
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1 people find it helpful
nor a. b. h.
9.7
/10
Reviewed 173 week(s) ago
the best place untuk rilex dan rehatkan fikiran, layanan staff sangat bagus, view bilik memang best sangat-sangat suka. Next time saya akan kembali semula. Thanks Hyatt Regency
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ja
juwita a. j.
9.4
/10
Reviewed 199 week(s) ago
The best staycation ever in hyatt Kuantan. My children really enjoy the beach & ambience here. Definitely will repeat again.
1 people find it helpful
wa
wan a. h.
9.7
/10
Reviewed 218 week(s) ago
Nice place, really enjoy the stay. The staff went extra mile to cater our request-lower floor and near lobby as my wife is pregnant.