It was really bad. The hotel had no water at all for showering for two days, even though it was a 5-star hotel. The air conditioning wasn't cold at all either.

Excellent hotel with standout breakfast service, definitely the highlight of my stay. While the property shows its age, it remains in excellent condition. However, it may face challenges competing with newer hotels in Kuching, such as the Sheraton, in terms of modern appeal.

Staff was okay. Location is strategy. Near to attractions. Room was good just that there's continuous sound of machine/piping that disturbing the whole day and night. Breakfast was good. Many choices and good taste.

Floods in the bathroom. Something wrong with the structure.

Satisfying stay however this hotel seriously need to be refurbished.

1. The room is quite old but I'm satisfied with the cleanliness 2. The breakfast is nice with variety choices of food 3. Waterfront Cafe - The staff are very friendly and helpful 4. Receptionist - I'm not happy with the receptionist on duty attitude (15 sep 20 about 7.30pm) while answering my question regarding the available room 5. Limited TV Channel.

Upon checked in, reception was excellent. However, toilet was stucked. Suffered, as we didn't want maintenance to spoil our privacy.

Food not enough for breakfast set. We have pay more for hotel.

book the hilton kuching hotel 2 rooms and free breakfast. it turns out, when checking out there is a breakfast bill 👎👎 other times when checking in must be confirmed first with the receptionis ....

This hotel excellent. Service and front liner is good.

Best experience checking in with Mrs. Sabrina. As I walked around the 4 star hotel in Kuching, the Hilton Hotel was the perfect hotel! Start your friendly sfaff, security, bellboy, waiter / s, and everything is perfect! At breakfast, I really like Croisant and Tea Tarik. Best ever in Kuching. Thank you for hospitality, Hilton Hotel Kuching.

Good service, politeness, love to stay here again.

Check in should be at 3pm. But we get the card at 4pm (1 room) another (1 room) at 5

First time to stay at Hiltonk Kuching with a very good experience and was welcomed by Ms.'s hospitality Liew (Front Office Manager) at the time of check and give all the very detailed information Get out of the elevator, enjoy the aroma that is beyond expectations with the image as a senior hotel in Kuching. Cleanliness in every corner of the hallway is very well maintained. The room is spacious and the mattress is very soft to sleep on and makes me lazy to move from the room. Croissants are served as one of my mainstays at breakfast. But, what I really love is when I ask one of the waiter staff to take away, don't allow it. But overall, Hilton Kuching will be my choice when returning on vacation in Kuching. Keep it up!

Service is superb. Try out the Chinese restaurant downstairs plus the coffee at the cafe.

Awesome as I was upgraded to next category room.

Room clean, front desk staff very friendly & helpful, nice river view room.

Booked 2 rooms but could not get connecting room because the price paid was not for rooms that are eligible for connecting room. Make sure you check with the hotel first which rooms can do connecting rooms as this will be inconvenient if your travel with family and small kids. However, the hotel helped us to arrange room next to each other The hotel rooms feel quite old. I could smell the carpet stuffy smell when I go to bed. Booked 1 room for 3 pax. However, I need to ask the receptionist for extra towel (because the room only comes with 2 towels) everyday during my stay.

Strategic location, very near the waterfront. Breakfast is not great though.

The hotel stay overall is great. Service is splendid. Staff are friendly. However the carpet in the room is a little bit old and feels a bit dirty. Overall the decor and furniture is a bit dated. It would be great to refurbish the hotel a bit.