Overall Ratings & Reviews Shangri-La Golden Sands Penang

The room was clean and comfortable. The resort has a nice kids’ pool and a big garden area that’s perfect for sunbathing. The atmosphere is so chill and relaxing. Overall, it was a pleasant stay.

We love the view from our rooms 🥰

Nice staff. Good breakfast and services.

All-in hotel perfect for family staycation, complete with kids club and adventure area for kids. We love the experience.

good place to stay with family especially if you have children. wish they had airport shuttle though bcs taxi/grab got cancelled a few times

Staff good service, good hotel and facilities

better for family trip..must try,relax enjoy your trip

It is really the best for families with small children. There are 3 pools. Best. Satisfied.

The concierge staffs need more training. Not very helpful or welcoming during rain as was my experience. Maybe they shall consider a covered parking easier during rain since the concierge does not provide umbrella, as was my experience, even after asking for it twice. Other check-in service and housekeeping staffs are doing a great job.

Interesting place for healing and relaxing.

The staff is friendly and very helpful, the hotel is comfortable, clean and kids friendly, Success for Shangri-La Golden Sand

The room needs to be renovated, it is starting to look outdated or old style, the facilities are very good, the kids are happy.

Jalita, Shaari, Angeline, Felicia, Fhadzillah and Public Area lady provided efficient and friendly hospitality service. Kids friendly hotel. Thanks

Amazing experience & nice ambience, many foods outside, and easy to find transportation👍

best, quite comfortable and pleasant because it brings a small baby, satisfied.

Everything is good here, for cleanliness, staff, good quality of food everything nothing disappoints.

The room is spacious and clean. (thanks to Rasel, who clean up our room during our stays). It 's comfortable for a family with 1 teenager 1 kid.

Awesome hotel. Have a lot of activity that we can do with family.

Thanks for upgrading my room, everything was awesome.

Stay experience was very amazing. Suitable for family trip, children friendly. Nice hotel, room is clean, food is nice. Wonderful and recommended hotel.