Dear Guest, Thank you for staying with us and for sharing your feedback. We understand that the low shower water pressure affected your comfort. We have shared your comments with our engineering team so this can receive the necessary attention. We appreciate you bringing this to our attention and hope to welcome you back for a more comfortable stay. Best Regards,

Thank you for your detailed review. We’re glad you enjoyed the snorkeling, beach gatherings, and the private beach with its sunset views. It’s also great to hear that the breakfast variety met your expectations and that our front desk and restaurant team made a positive impression. We’ve noted your comments on the room facilities, entertainment area, and distance to town. Renovations are in progress, and newly upgraded rooms are already available. We also take seriously your feedback regarding the bar service and closing time. This will be addressed with the team to improve both attitude and consistency in operating hours. We truly appreciate your kind words and constructive points, and we look forward to welcoming you back for a better experience. Best Regards,

Thank you so much for sharing your experience with us! We're glad to hear that our team—from the front desk to the restaurant and buggy drivers—made you feel warmly welcomed throughout your stay. That kind of friendly, helpful service is exactly what we strive for every day. We appreciate your honest feedback about the resort condition. While some of our rooms are indeed more dated, we're happy to share that we’ve recently renovated a few at a higher category, and more upgrades are in the works to improve the overall comfort for our guests. We're also happy you got to enjoy the crystal-clear waters and catch a glimpse of the baby sharks near our jetty—such a special sight! And yes, to truly soak in the marine beauty, our snorkeling and diving trips are definitely a must. We hope to welcome you back for more island adventures soon!

Dear Mr. Malek, Thank you for choosing to stay at Berjaya Tioman Resort. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon. Warmest regards The Management