Comfortable for a staycation with family.

The TV doesn't support smart TV, and the room smells of cigarettes even though it's not a smoking area. Parking is cramped and the walk is quite far.

Parking is a hassle, even though the front is still empty.

It would be a shame not to stay here, everything is good, from the room, cleanliness, to the delicious food.

Overall, it was clean and comfortable. Although there were two small cockroaches, the hotel responded well and dealt with them promptly.

I had a really great night here. The service from check-in to check-out was excellent. It was hassle-free, and the receptionist was super friendly (I was dressed like a bum, but the service was excellent). No deposit was required, and upon check-out, you could leave immediately without waiting. Somerset is the best.

The hotel staff are friendly in serving.

It's the best to get together with friends here. I come here often.

The staff is friendly and the place is very clean.

It's clean and I was so happy yesterday to get a free room upgrade! Staycations with friends in a big group are more fun, the only thing missing is that there's no smart TV yet :( so only cable TV.

I really enjoyed my stay here. The room was spacious, comfortable, and there was no disturbing noise. I'll definitely be back. Thanks for all the service.

Strategic location, spacious rooms, friendly and very helpful staff.

It's always the best here, for families, office farewell parties, bridal showers, it's always here. Comfortable, safe, and friendly, everything is the best.

Everything is okay except the taste of the food

Nice rooms, friendly staff, lots of family and children's space, complete cooking equipment.

Basically, this is really great accommodation, it doesn't disappoint.

The place is great, the service is top-notch, guaranteed not to disappoint. Just bring your suitcase from home and cooking ingredients. There's only one drawback: the AC isn't cold enough. The two times I've stayed here, I've always had AC that wasn't cold enough, but this place is top-notch and never disappoints. Thank you Somerset for the service and facilities.

I went there for a family vacation. The staff were nice. Although something went wrong with the aircon, the staff were really helpful since they couldn't repair it. They gave me another room which was nicer than before and gave me extra time for check out. The breakfast was okay, they have a kids corner and a crab plate which made my child's tears fade away 😆. The pool was great, my child loved it. It was a nice short trip for our family. Thank you

Stay 3d2n, the parking area requires a 150m round trip from the lobby, suitable for those who are chasing a 2000 target but not friendly for lazy teams, so when you are in the lobby to check in, make sure you don't leave anything in the car. When checking in, there was a delay but it was still reasonable because the high-season room was ready at 14:45, I personally have a tolerance of 1 hour. The condition of the room is still okay and comfortable even though for some people this apartment has been established for a long time. All facilities work well, AC, TV, refrigerator, hair dryer, bathroom and water heater, bathtub is also clean, washing machine, microwave, stove all work well. What I like is the fast elevator because there are some hotels whose elevators are very slow, the elevator at Somerset Berlian is spacious, the AC is cold, and fast, it is a great elevator made by Mitsubishi. And what is impressive is how Somerset has a reliable SOP in handling orders such as gofood or Astro, orders are received by security and brought to the reception, as long as when placing an order don't forget to mention the unit number. All frontliners are in accordance with STD. The point is, staying here is still worth it.

The apartment is spacious, fully equipped, and matches the pictures/description. Thank you for the room upgrade. Very satisfied and highly recommended.