Swiss-Belhotel Borneo Banjarmasin

Explore Swiss-Belhotel Borneo Banjarmasin
8.7
Very Good
From 3,760 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.7

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Staff Friendliness (63)
Ambiance (51)
Hotel Area (51)
Room Space (50)
Bedroom (49)
Accessibility (46)
Distance to City Center (45)
Family Friendly (42)
Bathroom (42)
Taste (41)
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Traveller Reviews Swiss-Belhotel Borneo Banjarmasin

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Customer reviews
a***l
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
During my 5 day stay in Banjarmasin, out of the several hotels I stayed at, this was the best and most comfortable one. The service from the associates was great. It would be even better if the ladies at the front desk could offer a sincere smile when welcoming guests.
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Putu F. C. R.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel room is very comfortable, the hotel staff is also very friendly, next time I recommend coming here again.
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Eva K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
very fun, and there is a free river trip..
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The location is close to the city and there are facilities for floating tourism.
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D***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
The security guard/staff guarding the door was friendly. However, my receptionist was less so.
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Accommodation's Reply
07 Oct 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The food is delicious. The service is fast. The downside: the distance from the room to the lobby is very far. And GoFood can't be placed in the lobby, so you have to walk a long way from your room to the parking lot to order GoFood. The carpet in the room seems to have not been vacuumed in a long time, as my asthma flares up whenever I'm in a hotel room.
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Accommodation's Reply
19 Sep 2025
Dear Guest. Warm Greetings from Swiss-Belhotel Borneo Banjarmasin. Thank you for taking the time to provide a review of your experience with Swiss-Belhotel Borneo Banjarmasin. We apologize for the inconvenience you experienced, we have evaluated your criticism and suggestions directly to the relevant Department to immediately make improvements. Once again we apologize for the inconvenience and we hope to be able to serve you again in the near future so we can show you the improvements we have made. Please call us on 0811 5007 768, if you want to make another room reservation at Swiss-Belhotel Borneo Banjarmasin. Sincerely, Jekson Manalu General Manager
A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Spacious room and near the river, close to town.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very pleasant, all facilities as expected
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Accommodation's Reply
09 Sep 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
Henny A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good hospitality, nice room ambience
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Accommodation's Reply
19 Sep 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice room, good food, good hospitality
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Accommodation's Reply
19 Sep 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
Arya A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Highly recommended for a vacation with your partner and the hotel is comfortable, the service is the best.
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Accommodation's Reply
02 Sep 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
C***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is clean, the rooms are very comfortable, the staff are also very friendly.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
i***i
icon-origin-TRAVELOKA
6.1
/10
Reviewed 10 week(s) ago
saya memesan kamar untuk saudara saya di tanggal 18 agustus dan mendapatkan kamar 244, kamar ini ditempati oleh saudara saya dan anaknya yg msh berusia 1 tahun, di tanggal 19 agustus pagi skitar jam 6 pagi kakak saya merasa matanya perih dan menyium bau menyengat beberapa lama mencari sumber aromanya tidak ditemukan namun semakin tidak nyaman dan ditemukan berasal dr freon kulkas yg mungkin bocor, kakak saya bergegas pindah ke kamar saya di sebrangnya dan memanggil petugas hotel. diberikan blower oleh petugas hotel. namun tidak ada petugas ataupun manajemen yg menanyakan dan memastikan kondisi nya kompensasi yg diberikan jg hanya pindah kamar (yg memang seharusnya) dan tidak ada gestur menyayangkan hal tersebut terjadi. what a bad experience
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Guest Warm Greetings from Swiss-Belhotel Borneo Banjarmasin. Thank you for taking the time to provide a review of your experience with Swiss-Belhotel Borneo Banjarmasin. We apologize for the inconvenience you experienced, we have evaluated your criticism and suggestions directly to the relevant Department to immediately make improvements. Once again we apologize for the inconvenience and we hope to be able to serve you again in the near future so we can show you the improvements we have made. Please call us on 0811 5007 768, if you want to make another room reservation at Swiss-Belhotel Borneo Banjarmasin. Sincerely, Jekson Manalu General Manager
Nurul M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The location is very strategic, the breakfast menu is varied, I stayed 4 days without getting bored with the menu, the klothok boat ride to Lok Baintan was very impressive.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The facilities to the floating market are free and fun.
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Accommodation's Reply
28 Jul 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
There's a boat ride to Lok Baintan, the floating market. It's a lot of fun.
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Accommodation's Reply
21 Jul 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Strategic location, friendly service and comfortable rooms, and spacious parking... Recommended.
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Accommodation's Reply
16 Jul 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
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Debby K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and helpful. I have been a regular every time I go to Banjarmasin and always stay at SwissBell Hotel.
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Accommodation's Reply
09 Jul 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
T***y
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
The sound of the discotheque in front the hotel enters the room from 11 pm - 3 am.
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Accommodation's Reply
07 Jul 2025
Dear Guest, Warm Greetings from Swiss-Belhotel Borneo Banjarmasin. Thank you for taking the time to provide a review of your experience with Swiss-Belhotel Borneo Banjarmasin. We apologize for the inconvenience you experienced, we have evaluated your criticism and suggestions directly to the relevant Department to immediately make improvements. Once again we apologize for the inconvenience and we hope to be able to serve you again in the near future so we can show you the improvements we have made. Please call us on 0811 5007 768, if you want to make another room reservation at Swiss-Belhotel Borneo Banjarmasin. Sincerely, Yusdi Nugraha Hotel Manager
M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
old hotel that is kept clean. Maybe it can be optimized for a family area, such as a mini zoo or game rides
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Accommodation's Reply
03 Jul 2025
Thank you for your review, we are glad you enjoyed the facilities and services at our hotel. Swiss-Belhotel Borneo Banjarmasin awaits your return.
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