M***t

Leisure

9.1

/10

Reviewed 7 week(s) ago

Lovely quaint hotel. Perfect reset.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Warm greetings from SOL by Meliá Benoa Bali. Thank you very much for taking the time to share your kind feedback with us. We are delighted to know that you found our hotel to be a lovely, quaint place and that your stay provided the perfect reset. Your wonderful comments are truly appreciated and serve as great encouragement to our team to continue delivering memorable experiences to our guests. It was our pleasure to have you stay with us, and we sincerely look forward to welcoming you back to SOL by Meliá Benoa Bali for another relaxing getaway in the near future. Warm regards, Vina Guest Experience Manager SOL by Meliá Benoa Bali

John M.

10.0

/10

Reviewed 9 week(s) ago

The all-inclusive option is worth every rupiah in Nusa. No need to pay extra for other resorts, Sol did the job. Mediterranean restaurant, 3 nights on the trot, great wines and worth paying extra for special dishes. Staff go above and beyond. Would definitely come back. Check this place out first over much more expensive resorts in Nusa.

1 people find it helpful

Accommodation's Reply

09 Jul 2026

Dear Mr. John, Warmest greetings from the entire team of SOL by Meliá Benoa Bali! Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to know that you found our all-inclusive experience to be great value and that you enjoyed your dining experiences at our Mediterranean restaurant. It is especially rewarding to hear your kind recognition of our team's hospitality and service. Your kind words and recommendation mean a great deal to us and have been shared with our team as encouragement to continue delivering exceptional experiences. We truly appreciate your support and look forward to welcoming you back for another relaxing holiday in Bali. Warm regards, The Management Team SOL by Meliá Benoa Bali

M***a

Leisure

8.5

/10

Reviewed 15 week(s) ago

The staff are very friendly, efficient and very helpful.

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Accommodation's Reply

21 Jul 2026

Dear Valued Customer, Greetings from SOL by Meliá Benoa Bali. Thank you so much for taking the time to share your wonderful experience with us. We are delighted to hear that you were impressed with our team's service, especially their friendliness, responsiveness, and assistance during your stay. Your compliments are a vital inspiration to our entire team as we strive to provide truly sincere service and create memorable moments for all guests experiencing the tropical atmosphere at SOL by Meliá Benoa Bali. We appreciate your review and hope to welcome you back for another exceptional stay in the future. Sincerely, Vina, Customer Experience Manager, SOL by Meliá Benoa Bali

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Riyanih

Leisure

10.0

/10

Reviewed 37 week(s) ago

An old hotel that is still well maintained, clean, friendly staff, delicious food, spacious rooms, child-friendly facilities, there is a kids corner, a private beach so you can play freely on the beach. I recommend staying here.

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Accommodation's Reply

21 Jul 2026

Dear Ms. Rijanih, Greetings from SOL by Meliá Benoa Bali. Thank you so much for your kind and positive review of your stay with us. We are delighted to hear that you enjoyed the hotel's well-maintained atmosphere, the cleanliness of the grounds, the friendliness of our team, the food served, and the comfort of your room during your stay at SOL by Meliá Benoa Bali. We are also pleased that the children's facilities, such as the kids' play area and private beach area, provided a memorable holiday experience for your family. Your compliments and suggestions are an encouragement to our entire team to continue providing the best service and creating memorable holiday moments for all families who visit. We hope to welcome you and your family back to SOL by Meliá Benoa Bali again to enjoy another special time with us. Sincerely, Vina, Customer Experience Manager, SOL by Meliá Benoa Bali

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Elvan P.

Business

6.4

/10

Reviewed 52 week(s) ago

Good: Good location, direct beach access. Breakfast is simple, but adequate for taste and needs. Room size is quite large. Needs Attention: The property is aging and needs renovation. The sofa in the room is worn. The public areas look very worn with time. Complaints: The first day, the hot water in the room didn't work. After complaining the next day, it was fixed (the information was that the water sign wasn't switched. I tried it both ways at night and waited, but it didn't work). Second, after checking in, an employee wanted to set up the minibar in the room. He didn't ring the bell or knock, and just went straight into the room... (Definitely not following SOP; this is a serious violation...) The bottom line: For a room priced at 2 million rupiah per night, there are many much better hotel options in Bali.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest of SOLshine, Warm greetings from SOL by Meliá Benoa Bali. Thank you, Mr. Elwan, for taking the time to share your stay with us. We greatly appreciate all your feedback, both regarding your satisfaction and areas for improvement. We are delighted to hear that you enjoyed the hotel's convenient beach location, spacious rooms, and the breakfast that met your expectations during your stay. However, we apologize for any issues that did not meet your expectations regarding the condition of certain areas and amenities in your room that you mentioned. We understand the importance of maintaining quality and comfort for all guests. We will forward your feedback regarding the condition of the accommodation and amenities to the relevant departments for evaluation and future improvements. We are particularly sorry about the negative experience with the hot water in your room. We appreciate that our team was able to resolve this issue quickly, but we understand the inconvenience caused by the incident where a staff member entered your room without knocking first. We deeply regret this incident. This does not reflect our service standards and procedures. We have forwarded this matter to the relevant team for evaluation and to reinforce the importance of maintaining the privacy and comfort of all guests. Mr. Elwan, your feedback is crucial for our continuous improvement of the quality of service and the guest experience at SOL by Meliá Benoa Bali. We hope to have the opportunity to welcome you back again and provide an even better experience that meets your expectations. Thank you for your interest and trust. With highest regards, Vina, Guest Experience Manager, SOL by Meliá Benoa Bali

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Dody T.

6.5

/10

Reviewed 154 week(s) ago

Cukup ramah pelayananannya. Sarapan pagi perlu ditambah menu agar variatif. Room service kurang sesuai standar bintang 5 perlu ditingkatkan. Air mineral tidak setiap hari sesuai jatah 2 botol. Keset kamar mandi tidak ada. Punya pengalaman tidak mengenakkan dengan pelayanan laundry, pengisian lembar laundry harus lengkap dan detail, sampai sore laundy tidak diambil hanya karena kurang tanda tangan dilembaran kertas laundry 😊. Tidak terlepas dari manajemen, perlu ditingkatkan untuk pelayanan standar hotel bintang 5.

3 people find it helpful

Fitriani R.

8.8

/10

Reviewed 158 week(s) ago

The hotel is always makes me feel relax, beach in on the backyard

4 people find it helpful

Hendrik S.

9.0

/10

Reviewed 163 week(s) ago

It was a nice hotel, great service and good breakfast. Nice baguette. They have nice view to the beach although its only for children to play sand.

1 people find it helpful

Feci

8.5

/10

Reviewed 165 week(s) ago

The staff is friendly and helpful, the food is delicious, the hotel is clean, and its location near the beach is perfect.

1 people find it helpful

Bima B. N.

6.5

/10

Reviewed 165 week(s) ago

Menginap selama 2 hari dengan pengalaman tidak mengenakan saat saya check in. Saat check in diberi tau dan diminta jaminan deposito kamar sebesar 1 juta oleh petugas laki laki (lupa namanya) dengan alasan jaminan yang 'gak mahal' & kebijakan baru, namun kebetulan saya gak bawa cash sebesar itu dan saya bilang bagaimana kalo debet ATM? Namun dijawab harus cash, lalu saya sampaikan atau nanti saya kasihkan setelah saya pulang dari pergi makan malam, karena saat itu check in sudah sore dan mau keluar lagi makan malam. Namun kebetulan sayapun lupa dan sampai check out saya tidak pernah di tanyakan soal jaminan deposito. Kalo memang itu aturan kebijakan hotel, seharusnya saya tetap diminta saat malam atau saat sarapan atau saat kapanpun di hotel, karena jelas saya memberikan no HP saya dan juga banyak menghabiskan waktu di hotel. Oh ya saat check in saya bebarengan dengan beberapa turis asing dan sepanjang pengamatan saya mereka tidak ada yang memberikan deposito uang cash, mohon koreksi pihak hotel kalo saya salah. Selebihnya fasilitas hotel memadai dan ramah untuk keluarga, serta akses dengan pantai yang bersih dibelakang hotel. Untuk makanan saya no comment karena memank mayoritas tamu di sana orang asing, selama 3 hari 2 malam menginap di sana saya amati hampir 70-80 % orang asing jadi untuk makanan memang kurang cocok untuk lidah saya dan keluarga. Tapi okelah.

5 people find it helpful

Gex R. A.

7.5

/10

Reviewed 167 week(s) ago

Tempat yang nyaman banget, nginep 1 malam ga cukup. Makanan lumayan. Layanan room service cepat. Pemesanan kamar juga cepat. Pool seru. Pantai dengan ombak yang tenang banget. Maaf saya salah kasih bintang. Harusnya bintang 5

3 people find it helpful

Wayan Ardiana

9.4

/10

Reviewed 167 week(s) ago

Always nice to stay here, the food when breakfast is so amazing and also beach at the backyard was so nice.

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Irene M.

8.5

/10

Reviewed 174 week(s) ago

It is a nice hotel, not too big not too small. The best thing is the Hotel have own private beach, so we can relax and play over there. The Sunrise was so perfect, there are also fishes that you can see with your eyes without go into the water. The breakfast was just OK, the room is clean and spacious. But maybe can improve the bed. My suggestion for the hotel, Maybe you can add some more colourful fish in the pool, because the fishes were all small and black colour, so it not too interesting. But I saw the hotel put some bread for the visitor so can feed the fish. One more suggestion, can you please add balinese music at the hotel, it will add more value to the hotel. The hotel was so silent, and need balinese thing so the guest can feel more Bali. Thank you.

3 people find it helpful

Ria S.

9.4

/10

Reviewed 177 week(s) ago

The hotel is good, there is access to the beach. For Muslim guests, the breakfast menu is not separated between halal and non-halal. Must ask first. The omlet station is also mixed with non-halal ham. The rest is all okay.

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12 people find it helpful

EDDY C.

9.7

/10

Reviewed 188 week(s) ago

The check-in process is easy. The rooms are big and clean. The Buffet Dinner is delicious. Great breakfast. All the staff are friendly and polite. The price is cheap for 5 star class.

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6 people find it helpful

AyLi

6.2

/10

Reviewed 190 week(s) ago

Hotel perlu direnovasi, terutama kamar lantai paling bawah, terlalu lembab, tidak ada sirkulasi udara meski sudah buka pintu jendela. Handuk hotel perlu diganti dengan bahan yang menyerap air.

4 people find it helpful

Leonita A.

9.4

/10

Reviewed 191 week(s) ago

The hotel quite clean, with good food. But, I think the maintanance team should check the drainese of restroom, because the smell is not good.

1 people find it helpful

Chendro P.

6.2

/10

Reviewed 191 week(s) ago

Don't want to be in the lowest floor room even though the reason is that the room is full (damp room), the towels don't absorb water.

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7 people find it helpful

AMiN R.

9.7

/10

Reviewed 192 week(s) ago

The hotel rooms are spacious, clean, comfortable. Friendly staff and a delicious breakfast menu. The beach view is great.

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3 people find it helpful

Anita P.

4.5

/10

Reviewed 192 week(s) ago

Very bad. Room was very dirty. Dust is everywhere.

2 people find it helpful

SOL by Melia Benoa Bali-All Inclusive

Overall Ratings & Reviews SOL by Melia Benoa Bali-All Inclusive

8.5

8.4

8.2

8.7

8.4

Traveller Reviews SOL by Melia Benoa Bali-All Inclusive