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Overall Ratings & Reviews Tune Hotel Georgetown Penang

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Traveloka (4,101)

Other sources (481)

8.1

Very Good

From 4,101 reviews

Provided by travellers on

Cleanliness

8.1

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.1

People often mention about Tune Hotel Georgetown Penang

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Staff Friendliness (61)

Distance to City Center (59)

Bedroom (58)

Bathroom (57)

Accessibility (54)

Ambiance (51)

Wifi (48)

Hotel Area (48)

Check-in/out Time (46)

Surroundings (44)

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Traveller Reviews Tune Hotel Georgetown Penang

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Customer reviews

I***e

Leisure

8.5

/10

Reviewed 16 hour(s) ago

Strategic location, just by walking you can reach tourist areas

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M***a

Leisure

9.4

/10

Reviewed 2 day(s) ago

Tune always great with its location, cleanliness, and good surroundings area

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LIE D. F.

Leisure

9.4

/10

Reviewed 6 day(s) ago

Friendly staff, easy access to everywhere... There are lots of food stalls around the hotel.

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Riyanto

Medical

10.0

/10

Reviewed 1 week(s) ago

Staying here is very comfortable. Easy to get in and out. The lobby is on the 2nd floor. The staff are very helpful and friendly. The rooms are clean. There are snacks around the hotel. Overall it's a good choice to stay in Penang.

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LIE D. F.

Leisure

9.4

/10

Reviewed 2 week(s) ago

Friendly staff, fast check in/out..close to everywhere..there are food stalls on the left and right of the hotel..clean

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M***O

Medical

10.0

/10

Reviewed 3 week(s) ago

The hotel is close to the city center, wherever you want to go, it's close.

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R***n

8.5

/10

Reviewed 3 week(s) ago

The room is a bit small but comfortable and bright, the staff is okay.

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A***a

Leisure

6.2

/10

Reviewed 3 week(s) ago

The room had no windows, even though I booked a room with windows. The room was hot, and the AC wasn't cold.

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SUBUR N.

Leisure

8.5

/10

Reviewed 3 week(s) ago

Reasonable price and comfortable room.

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S***a

Medical

8.9

/10

Reviewed 4 week(s) ago

The room is clean but small. It's a bit difficult to find halal food.

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Indriati P. I.

8.5

/10

Reviewed 4 week(s) ago

the lift so bad because no ac in their lift and the carpet so many dust and for the bed room they clean but they didn’t change the bed sheet

2 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Indriati P.I, thank you for taking time to share us your recent experience. We are sorry for the unexpected event during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ruban - Assistant Manager

A***n

9.4

/10

Reviewed 4 week(s) ago

The hotel staff was friendly. The room we booked was a connecting room with no smoking, but when we checked in, it turned out to be smoking. The staff initially said it couldn't be changed. However, after complaining again, we were finally moved. We were able to leave the next room, which we had been using for a shower, so we could move. Besides the incident of getting the wrong room, I really enjoyed it here. It was cheap, clean, and close to my destination.

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1 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager

S***y

Leisure

6.5

/10

Reviewed 5 week(s) ago

I stayed at the Tune Hotel from July 11th to 13th...and many of my belongings were missing from my suitcase. I highly do not recommend staying at this hotel again.

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2 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Guest, thank you for taking time to share us your recent experience. We are sorry for the unexpected event during your stay. Kindly contact us so that we can get more details of it.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ruban - Assistant Manager

Bayu R.

Leisure

8.8

/10

Reviewed 5 week(s) ago

The location is strategic, close to the heart of Bukit Bintang

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Accommodation's Reply

29 Jul 2025

Dear Bayu R, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager

Yesika k.

Medical

9.4

/10

Reviewed 5 week(s) ago

The best hotel, and very friendly staff, I was even given a free early check in. 🥹🫶

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Accommodation's Reply

21 Jul 2025

Dear Yesika k, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager

S***r

Medical

8.0

/10

Reviewed 5 week(s) ago

need to think about how to find halal food around the hotel

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Accommodation's Reply

21 Jul 2025

S***r

8.2

/10

Reviewed 5 week(s) ago

It's hard to find halal food around the hotel

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Accommodation's Reply

29 Jul 2025

Y***n

9.4

/10

Reviewed 5 week(s) ago

Booked a bed for 4 people and got 2 rooms with connecting doors overlooking the city street. The location is strategic, close to everything—just a 10-minute walk, and food is close by. It's a great experience—I'll definitely be back.

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Accommodation's Reply

21 Jul 2025

V***a

Business

8.8

/10

Reviewed 5 week(s) ago

Great Location & Helpful Staff I stayed at Tune Hotel and really liked the location very strategic and convenient. The room was quite small, but it was enough for two people. The AC worked well, and I really appreciated that the hotel changed the linens and towels daily. At first, we requested a room on the upper floor, but it had an unpleasant smell. We reported it to the staff, and they were very responsive and allowed us to move to another room. The new room was much better clean, fresh, and comfortable. Overall, a great value stay with good service. Would definitely consider staying again!

1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Guests, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Nurazlin

Herlina

10.0

/10

Reviewed 5 week(s) ago

Good.. Comfortable near culinary area

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Herlina, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Nurazlin

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