H***h
Staycation
6.6
/10
Reviewed 4 week(s) ago
I cannot feel the air conditioning at all. The room stayed warm throughout the night, and I couldn’t sleep because of the heat. Please have the air conditioner checked and properly maintained.
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Accommodation's Reply
23 Jul 2026
Dear Sirs,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. It is our priority to provide a comfortable and enjoyable experience, and we regret not meeting your expectations. Your comments have been shared with our management team for further review and improvement. Thank you again for staying with us and we look forward to welcoming you back for a more enjoyable stay the next time you are in the resort.
Warm regards,
The Management



