HARRIS Hotel & Convention Kelapa Gading

Explore HARRIS Hotel & Convention Kelapa Gading
8.7
Very Good
From 5,260 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about HARRIS Hotel & Convention Kelapa Gading
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Bedroom (63)
Room Space (60)
Bathroom (56)
Staff Friendliness (55)
Surroundings (54)
Accessibility (54)
Ambiance (53)
Hotel Area (51)
Check-in/out Time (39)
Soundproof (38)
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Traveller Reviews HARRIS Hotel & Convention Kelapa Gading

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40
Customer reviews
DITARAMA C.
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10.0
/10
Reviewed 5 day(s) ago
baguuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Thank you for sharing your awesome feedback! We are delighted to know that you enjoyed your stay and appreciated our cleanliness, comfort, and overall experience. Your enthusiasm means a lot to our players and motivates us to keep delivering the best for our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
DITARAMA C.
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10.0
/10
Reviewed 5 day(s) ago
Thank you very much.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for sharing your awesome feedback! We are delighted to know that you enjoyed your stay and appreciated our cleanliness, comfort, and overall experience. Your enthusiasm means a lot to our players and motivates us to keep delivering the best for our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
s***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
A hotel with perfect service, perfect facilities, 100% satisfied. Very satisfied.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for your amazing review and for giving us the opportunity to serve you. We are truly delighted to hear that you were 100% satisfied with your stay. Knowing that you found our service exceptional and our facilities up to your expectations is the greatest compliment we could receive. Your wonderful feedback means a lot to us and motivates our team to continue delivering memorable experiences and warm hospitality to every guest. We look forward to welcoming you back for another perfect stay at HARRIS Hotel Kelapa Gading. HARRISly Yours, Francisco Holmes-Brown General Manager
S***l
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, and it's very close to Kelapa Gading Mall.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your kind feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that you enjoyed the friendly hospitality from our players and appreciated our convenient location with direct access to Mall Kelapa Gading. Your kind appreciation truly motivates our players to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
the best, access ok, food ok, clean, friendly, next time will come back again
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that you enjoyed our convenient location, delicious food, clean facilities, and friendly service. Knowing that you plan to return for another stay is the greatest compliment we could receive. Your kind appreciation truly motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
R***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Excellent services for an excellent stay experience.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that our excellent service contributed to an excellent stay experience for you. Your kind appreciation truly motivates our players to continue delivering warm, attentive, and exceptional hospitality to every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Revita H.
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10.0
/10
Reviewed 7 week(s) ago
My favorite hotel because it opens directly to the mall. It's comfortable and clean, and the service is excellent.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to hear that our hotel has become your favorite. It is wonderful to know that you enjoy the convenience of our direct access to the mall, as well as our comfortable and clean accommodations and excellent service. Your kind appreciation truly motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Overall, it is good and can be recommended for family, friends, colleagues, business matters, meetings, staycations.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that overall you had a pleasant experience and would recommend our hotel for family gatherings, trips with friends and colleagues, business purposes, meetings, as well as staycations. Your kind recommendation truly means a lot to us and motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
A comfortable hotel that can be an alternative for a staycation with family or business matters.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found our hotel comfortable and suitable both for family staycations and business purposes. Providing a pleasant and convenient experience for every type of traveler is always our priority. Your kind words truly motivate our players to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you and your family back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
g***n
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Business
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10.0
/10
Reviewed 17 week(s) ago
Good hotel and easy to check in
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the hotel good and experienced an easy and smooth check-in process during your visit. Providing a comfortable and hassle-free experience for our guests is always our priority. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
e***a
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
I stayed for 7 days during Idul Fitri and this was my 2nd stay at Harris. No issues, no problems happened—all went well & excellent from the reservations, rooms, restaurant, and any helpers. The staff also very friendly and helpful.
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your continued trust in HARRIS Hotel & Conventions Kelapa Gading and for choosing to stay with us again during the Idul Fitri holiday. We are truly delighted to know that your 7-day stay went smoothly and that you had an excellent experience throughout your visit. It is wonderful to hear that everything, from the reservation process, room comfort, restaurant experience, and assistance provided by our players, met your expectations. Your kind appreciation for the friendliness and helpfulness of our players truly means a lot to us and motivates us to continue delivering warm and memorable hospitality to every guest. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Easy access, good food, clean, will come back again
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the easy access, delicious food, and cleanliness of the hotel during your visit. Your positive comments truly motivate our players to continue delivering a comfortable and enjoyable experience for every guest. We are very happy to know that you plan to return, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
k***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Super cozy hotel and comfortable to rest after walking around the mall
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your lovely feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the hotel super cozy and comfortable for resting after spending time at the mall. Creating a relaxing and enjoyable atmosphere for our guests is always our priority. Your kind words truly motivate our players to continue delivering warm and pleasant hospitality to every guest. We look forward to welcoming you back again for another comfortable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Great location, decent facilities, comfortable. Recommended for those looking to stay near Kelapa Gading.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback and recommendation about HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our strategic location, comfortable atmosphere, and facilities during your stay. Your recommendation truly means a lot to us and motivates our players to continue delivering pleasant experiences for every guest. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Rahmatul
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Excellent, for making all my family members happy. Thank you, Hotel Harris MKG..❤️
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to know that your experience with us made your entire family happy. Creating memorable and enjoyable moments for our guests and their loved ones is always our greatest priority. Your kind words truly mean a lot to us and motivate our players to continue delivering warm and heartfelt hospitality to every guest. We look forward to welcoming you and your family back again for another excellent stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
friendly staff,, good clean hotel fragrant towels, get welcome drink
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the friendly hospitality from our players, the cleanliness of the hotel, the fresh towels, and the welcome drink provided during your stay. Creating a comfortable and pleasant experience for every guest is always our priority. Your kind appreciation truly motivates our players to continue delivering the best hospitality experience. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Clean, comfortable room, cold AC
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the room clean, comfortable, and enjoyed the cool room atmosphere during your stay. Providing a relaxing and pleasant environment for our guests is always our priority. We look forward to welcoming you back again for another comfortable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Direct access to the mall, making it easier to find food or shopping.
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Accommodation's Reply
11 May 2026
Because it's located directly next to the shopping center, it's convenient for buying groceries and other goods.
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Inside the mall, food is ok, clean, next time come back again.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed our convenient location inside the mall, found the food enjoyable, and appreciated the cleanliness of the hotel. Your positive comments truly motivate our players to continue delivering a pleasant and comfortable experience for every guest. We are very happy to know that you plan to return, and we look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
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Indra
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Highly recommended, keep up the good work.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your kind recommendation and positive feedback about HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to know that you had a satisfying experience with us. Your encouragement means a lot to our players and motivates us to continue maintaining and improving the quality of our service and hospitality. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
Number of reviews per page
20
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