I made the perfect decision choosing this hotel to celebrate my daughter's birthday. The service was top-notch, the staff were all friendly, every corner of the hotel was aesthetically pleasing, the pool was spotless, the food was delicious, and I also received a birthday surprise from the hotel. Thank God, my daughter was delighted, she said she truly felt like a princess here 😆.

The room takes a while to cool down, please pay attention.

GH Universal is the best in the world... Absolutely agree.. Friendly service, delicious food, great photo spots. Complete rooms. Overall, it's great... The best.

I've never written a review, but I'm writing one because I was very impressed staying here. Everyone was friendly, they took care of several requests, the food was quite good, and I was satisfied.

The location and room are quite good, the only drawback is the hot water in the shower, sometimes it's on and sometimes it's off, so it's unstable if you want to take a warm shower in the room.

This is my second stay at GH. Thank God, I'm very happy. The hotel is very comfortable, the food is delicious, the service is friendly, and it's very clean. God willing, if I have the fortune, I'll stay there again. Amen, YRA.

The staff was very friendly and helpful. The kids were very happy staying here. The breakfast menu was varied and delicious.

Very good and good service. Thank you GH Univ.

Wonderful place and great staff.

The hotel location is cool, the service is friendly and it is highly recommended to stay again.

The hotel is quite old, but the service and cleanliness are very well maintained. When we arrived, the bathroom shower was broken, but the staff quickly replaced it. The receptionist and hotel staff were also very friendly. I was quite satisfied with my stay here 😊

The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.

Spacious rooms. Artistic hotel. Friendly staff. Variety of food.

All the staff are friendly and make you feel at home at the hotel.

For good comfort, the taste of the food and the many menus are very satisfying.

A fun experience, feels like I'm on a trip to Europe.

One of the best hotels in Bandung. Highly recommended. Full service, delicious food, clean rooms.

Good vibes and excellent view for photo spot.

Very good and the staff is friendly

This is my second time with my family. The staff [is] very helpful. Nice place & service.