Good hotel front of the beach and shopping and restaurants

First time in Palma de Mallorca and first time at this hotel, and honestly, a wonderful experience. The room was super comfortable, quiet, spotlessly clean, and the service impeccable. Breakfast exceeded expectations, and the staff was friendly and courteous. The common areas were spacious, clean, and fresh. I booked a car through a company they suggested, and for a truly reasonable price, they didn't even ask for a credit card. I requested a taxi for 4:00 AM, and it was right on time. What can I say? I can't wait to return. Highly recommended. Thanks to all the staff.

The proper is lovely ,straight across from the beach and prime location for nice restaurants. Hotel lovely clean and friendly

The hotel has direct access to the beach (clear waters, clean beach) and a strip of restaurants/shops. Very convenient, did not need to travel far to get anything I needed. Would love to stay here again.

I was welcomed into the hotel with a smile and well received, the hotel is clean and tidy with a nice standing in the area with direct access to the beach and the pool, there is many restaurants close by and transport runs from just outside. my only comment would be that there is only 1 small 4 person elevator for the entire hotel. during peak times the wait can be long. Friendly staff and a nice breakfast, what more can you ask for

Excellent staff and very good breakfast and clean room

El hotel Agua Beach tiene todo, excelente ubicacion, habitaciones amplias comodas y limpuas, el servicio de recepcion es escelente, el desayuno es muy bueno y recomiendo paguen las cenas bufette en el hotel, el cheff cocina riquisimo y siempre hay platillos tipicos e internacionales y gastas menos de lo que gastarias en un restaurant fuera del hotel, definitivamente regresaria al mismo hotel en Mallorca, soy de Mexico y se reconocer un excelente servicio. 💯

We stayed here for 4 nights in April and were left disappointed. The room was not clean upon arrival; there were hairs on the bathroom floor. Additionally, the shower never got hot and didn’t drain properly, coming close to overflowing. There was also no bin in the room, other than the sanitary bin in the bathroom. The TV remote was hidden in the safe, and it had no batteries in it. The air conditioning didn’t work, so the room was uncomfortably hot, even for this time of year. The rooms had no soundproofing, so we could hear everything happening on the landing near our room all through the night. The Wi-Fi also didn’t work. Furthermore, the service was terrible. We were awoken on our first morning at 9 am by a workman banging on the door and demanding to be let in, but he couldn’t explain why he needed access. After our first night, housekeeping never cleaned our room, even though we left by 9:30 each day and didn’t return until 4:30 pm. Even when we left the “Please clean my room” sign on the door, it was still not cleaned. On our last night, we were awoken at 8:25 am by housekeeping trying to enter the room to clean, even though they knew we would be checking out that morning. Half of the amenities listed on Expedia were also not in operation during our stay, such as the rooftop bar and hot tubs. There was no spa as advertised, just a gym and sauna. This should be made clear when booking.

No room cleaning for 4days so bins were over flowing and towels and floors get sandy when you're in a beach in Spain, balcony was under a pine tree so hundreds of pine needles on the balcony by the end of 5days. We were told off for drinking water by the pool that had been bought at the shop next door. Isn't it in humane to ban water, we got through several litres a day to not faint! Breakfast was good though, the ladies in the restaurant were so friendly unlike all the reception staff who seemed very annoyed any time you asked for something.

Breakfast was excellent. There was not enough reception staff. The day bartender didn’t know how to make drinks or what glasses to use. It was inconvenient to have to take outside elevator to the second floor “ garden” to pick up and return towels. You have to pay $3 a day for your safe key and $10 deposit. Our shower curtain rail kept falling down and the ceiling above the shower was damp and peeling.

Nice hotel in the good area. Close to the beach. A lot of shops and restaurants are nearby. Room was nice with sea view and A/C. Breakfast was good, however with poor options of fresh vegetables. Overall it is nice hotel.

Overall a great experience. Friendly staff and a clean hotel. We stayed in the main hotel and the rooms were spacious , clean and modern. The daily cleaning service was good with fresh water in your fridge each day. Fresh beach towels daily at no extra cost. The hotel is a small 4 star and that is part of its charm. There is a mixture of all ages in the hotel and overall very quiet at night with no rowdy partying. There was a shower room for late departure which allowed us to wait all day and check out when we pleased with no extra cost.

Nice location. Beach front. Great service. Friendly and helpful staff. Hotel parking was very limited. Street parking was terrible.

Good hotelin a good spot

Very good hotel.convenient location, amazing sea views.

It was very cold in the lobby. Impossible to stay there in the evening

The location of the hotel is perfect, right near bus stops, shops, bars and the beach. The service in the hotel was 5 star. The room was adequate however a little dated. The food was not great value, we went half board and only ate at the hotel 50% of the time as you can get better food elsewhere at a reasonable price. If we chose to go to Palma Nova again in the future we would consider staying at this hotel again however we would definitely stay on a room only basis.

wasn't given a room in the hotel, rooms was un cleaned when given the key. The lift broke and got stuck. we was given rooms in an annex? when we booked the hotel

I find memory foam uncomfortable so didnt sleep too well. Shame theres no recycling

Definitely I recommend it 50 meters to sandy beach