Overall Ratings & Reviews The Views Baia - Adults Only

The quality of this hotel was superb, better than the 5* we stayed in previously. The spa facilities are immaculate (heated indoor pool, sauna, steam room, ice bucket, four seasons shower etc.) – the only thing is it can get quite slippery due to the tiling so recommend wearing slippers/sea shoes. Breakfast was nice. We had the buffet one night and it was also good. Free shuttle service to Funchal seafront included. We plan to return!

All was perfect, sea view room with nice view. Good breakfast and dinner.

Good facilities. Friendly English speaking staff. Great breakfast. Lovely views. Close to town.

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Make sure to upgrade to the pricier rooms, definitely worth it. Otherwise go elsewhere

Missing luggage racks , and tissue paper.

Awesome views, great facilities, great room quality, very helpful and friendly staff

Nice location

This was our second stay in the hotel, it was equally as good as the first. The bedrooms are spacious and very clean, breakfast is excellent with lots of choice and the staff were all very attentive.

Unfortunately this was a disappointment. The staff especially on reception and assistant manager was quite frankly rude with conflicting information. It claimed its adults only, but there was many groups of teenagers staying there. Plus again allowing people to smoke when they say its smoke free.

Had an amazing stay ! Very nice place in Funchal. Thanks

Amazing experience! Hotel clean and secluded, yet very close from downtown Funchal.

Great place. Excellent breakfast. Great amenities especially after hiking. Loved the ocean view. Only minor issue is that you are only given 1 key for your room…but that was workable.

Great location, bc it close to everything. There's a trail from the hotel that leads down into the town. Clean room, balcony isn't that big but I didn't spend much time in my room. So it wasn't a deal breaker. I took a star away bc there are no irons in the room. Staff told me there is a room to iron your clothes on the 3rd floor. That's an inconvenience and kind of weird for me. The food was good and fresh, and there was an assortment to choose from. Overall I'd go back again.

We had a lovely stay at The Views Bai hotel. We had a deluxe Mountain View suite which was great, champagne and treats on arrival, great room amenities, two loos, large shower with stunning views, lovely comfy balcony, mini kitchen with smeg coffee machine and comfy super king bed with great aircon. Also, money off spa and all food and drink and also special tables and service at breakfast. We loved it! The hotel is in a quiet location, easy to catch cheap taxis (we used Bolt which was cheap and plentiful) or walk into Funchal. Great views with a banana and mango tree outside! Staff on the whole really friendly and helpful. A few niggly things… we selected our room to be cleaned every day (you decide on arrival and if you don’t have a clean they deduct €3 pd from your bill). But cleaning, making bed, towel changes were very hit and miss, half the week our bed wasn’t made. One day it hadn’t been cleaned at all, which once phoned was rectified immediately. Not a major issue and we did inform the hotel. Also we didn’t really enjoy the cocktail bar as each day they had entertainment which was loud (so hard to talk) and I think though talented musicians were catering for the much older crowd…chilled/lounge music DJs would be good.. due to the hotels varied age groups.. I used the spa which was nice, I had a great massage but very weak facial. Gym was quite small but decent equipment! Overall we loved Madeira and would return to the hotel and would recommend!

Literally perfect in every single way, super clean, rooms were really spacious and so many great restaurants all walking distance away. Only complaint was parking/driving into the hotel premises. Parking fills up fast and trying to figure out how to get into the lot is a whole ordeal but this should not steer you away from booking. Highly recommend!

Great stay.

It was overall an amazing experience. Will be my go to hotel for future trips to Madeira!

20mins from old town. Staff were very helpful. Clean. Nice pool with great views. Decent food. Parking.

Amazing stay, we will be back! Lovely staff, lovely hotel, lovely experience 😊