Staff

Everything was clean and the staff very helpful. I loved the location, close to the old town and the river.

Lovely receptionist Alessandra 😊

Great location. Staff was very helpful and accommodating.

Clean comfortable hotel with good service in the city center

Great stay.

Really cool older building but with the largest/best shower I have ever encountered in Europe. Area is perfect, very walkable and staff is very helpful. I would stay again 100%.

This hotel is truly one of a kind. I love how it preserves its charming, antiquated design while still offering a modern touch. The staff were exceptionally friendly and welcoming. On our last night, we dined at the restaurant and were so impressed with the food that we asked to meet the chef—hats off to Chef Christian! Mario, the restaurant manager, along with his team, delivered outstanding service and went above and beyond our expectations. I highly recommend this place—an easy A++++!

The bar only offered limited Drinks (wine and Beer) because of lacking alternatives to a sick Bar Keepern.

The position of the hotel was great. Room and the breakfast cafe was quite quirky and interesting. Love it.

Room was very spacious and interior was “less is more” kind of way. High quality materials, and a calm vibe. It felt upscale without trying too hard. Excellent breakfast and excellent staff. Conveniently located and safe. WiFi was always good.

Excellent breakfast Very spacious rooms, Safe Clean

Nice, individual rooms. Excellent Bed and bed linen and pillows

Wonderful experience except that staff did not respect my privacy. They open the door without asking. Everything else amazing.

We had a great stay as usual. We come to Graz now for over 20yrs. and we now will always stay at your hotel!! Thank for your attention to quality and excellent service!!

Every single member of the staff I met went out of their way to make me feel welcome and special. You usually only get this kind of service in exclusive hotels like Four Seasons/Burj Al Arab/W etc

It's a beautiful building with a great location. The staff were wonderful throughout and so helpful with directions.

I liked it overall

The staff was very professional and the wait staff especially friendly. The shower was amazing. We enjoyed the comfortable bed and bedding. Unfortunately the €13 coupon was only redeemable one time and only for dinner and the bar which was not made clear in the listing on Hotels.com.

Great property, easy parking, and near everything!