hotel is located in a nice quiet area and a 10 minute bus ride from the City Centre. Its clean but dated decor and the room was okay for a couple of nights. staff was really helpful and is available 24hrs.

You pay what you get. The air con is not working but there is a fan and the heat wave has passed during our stay so it was Ok. Though I need to open the window for sleep. The staff was very helpful. The location is not the best, where a short bus trip will take us to one of the connection hub. The price is unbeatable during the ultra peak period of UCL Final. So no complaints.

Had our hotel stay cancelled, was only let know as we arrived at the hotel and they moved us 10 minutes further away

Hotel room was clean but very shabby, flakey paint on bathroom door, air conditioning was broken and looked like had been that way for years. Beds was a 4 plus inch piece of sponge not a mattress. Was ok as I was on a lads football trip but would be fuming if I was with the wife. Overall for the circumstances it was ok no real need to complain to staff but not really suitable for a family trip

there’s not hot water to shower which is crazy, there’s not even warm water just cold, the mattresses and blankets are incredibly stained, if you have the opportunity to not book here, don’t do it

Very disappointing stay. The mattresses were extremely uncomfortable and the hotel felt dirty. The staff was not friendly or welcoming. The minibar in our room did not work, and the hot water was unreliable — it never got properly hot and became colder the longer you used it. Would not recommend.

Great!!!

The heat was not working. There is some broken walls. There is some hairs under the bed. Windows are too old. They need to renovate the hotel and clean the hotel.

Clean and confortable

I missed the first day of stay due to car problems. I stayed the second night. First they gave me the wrong room. I ordered 1 queen bed with 2 twins. They gave me first 3 twins bedroom. Then the next day(which was my actual birthday), they made me pay for extra breakfast, which I already paid for 2 the day before and never got any credit for it. They never realized it was my birthday, even though I handled them my passport at check in, which they scanned and looked at my information. They could do better at Customer service, it could have made my stay more pleasant, and make me forgot about what happened with my car, which I informed them the same day I missed.

I had a very pleasant stay in a spacious comfortable room. the setting is in a quiet location in close walking distance to public transport and other amenities. There was a choice of cooked breakfast and cold options. The staff were friendly and helpful

Helpful for late check-in. Easy parking. Budget friendly.

For the price I paid to stay in the classic hotel for 5days, I am fairly satisfied. I also want to add that the hotel staffs such as the receptionists, the kitchen staffs as well as the staffs whom they kept the hotel clean and tidy, are very friendly and helpful.

Worst hotel

Check in complicated even if I payed in advance, no a/c, room needs a lot of renovation

This was the worst property I was ever in. They were so unhelpful, unclean, no toilet paper just one half of roll, no shampoo had to use ours. This was the worst ever, wouldn't recommend it to anyone that have some dignity. When we arrived it smelled like it was a homeless shelter.

Rooms were in bad condition, floor felt dirty, nobody came to change towels or clean during the day. There was no remote for the TV nor AC. And really squaky beds.

We booked a room for 3 people and the photos on hotels.com showed a double bed, so we presumed the single bed was elsewhere in the room. Upon arrival we were given a room with 4 single beds. When we explained to the receptionist that were expecting a double bed she said we should have asked for it and she she also said that the pictures on hotels.com don't mean anything. When we asked about cancelling we were told that we don't have to stay but we won't get our money back. We decided to stay as we couldn't afford to lose the money. On entering the room the smell of damp mixed cigarette smoke was intoxicating. We opened both windows and left the room for several hours. When we brought this up at the reception they plainly denied the fact that the room stinks. On returning the room we had to sleep with the windows open. Next morning had a shower-which was very good, plenty of hot water and good pressure- but finding a clean towel out of the 6 towels in the room was a challenge. We received 2 TV remotes-neither of them worked. The curtains despite being black out curtains were 6 inches too short so the room was flooded with lights from the courtyard lamps. Under the window there cigarette buds, ash, nutshells and dirt. We only use budget hotels but cheap shouldn't mean dirty. None of the staff asked how our stay was , possibly they are completely aware of the state of the place. Nobody looked happy in their jobs.

It was the worse stay in my life. Unfortunately we didn’t have any other options si we had to stau there, but it was simply awful and gross The lining was stained, the hotel and the rooms super dirty and smelled like mold, it was hair on the floor, the tv had no remote in the first night, and the second night a remote without batteries, the coffee machine was not working and they can only make espresso and no cappuccino or other beverages, the breakfast was cheap and frankly we were afraid to eat. I won’t recommend at all, and we are not picky, but this was beyond anything.

Easy free parking, quiet location of hotel, nice room