7.0
Pleasant
From 471 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

7.6

Service and Facilites

7.4

Traveller Reviews Hotel Laguna

Number of reviews per page
20
40
Top reviews
Aleksandar
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location is good.
Gilma
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff were great and easy going. They are also very helpful. The hotel is a bit old which is not a bad thing but some stuff may not work (as it was in my case, the air conditioning and the lights). There is public transportation just 4 min walk from the hotel and you pay 0.80 euros. There also some cafes and restaurants around which is a plus.
Read More
Maria
icon-
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Property is not well kept. Breakfast limited and not good quality.
Jennifer
icon-Leisure
Leisure
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Walls & floors have no soundproofing or padding so it was very loud, w/people coming & going at all hours. The tub/shower was very high & narrow
Andrew
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Great price,
Graham
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

This hotel is in a terrible state. The entrance was unlit passage carpet stained. The rooms had chipped walls bathroom was mouldy and luke warm water for showering The beds required us to make them with heavy stained blankets Breakfast was poorlycatered and presented Hotels.com should stop listing this accommodation
Jose
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The bedroom was ok, but the hot water took almost 20 minutes to get hot. The floor towel wes wet. I called reception to change it … but no one came.
Joseph
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I will stay there again when I return to Zagreb.
Maria
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

N/a
Carolina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Terrible experience, it’s a pricey horrible hotel. The rooms are in terrible condition, there is no AC and there excuse is that it’s set in 24’C for the whole hotel for environmental reasons (but all the rooms have the fan on all day). The water is also not heated, carpets are disgusting, the breakfast was not only terrifying but also a health hazard. DO NOT GO FOR ANY REASON!!!!
Read More
Julieta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The cleanliness isn’t the best it was ok for only one night. Would’ve liked to be informed beforehand that there would be an extra fee for the parking lot. Overall good!!
Slawomir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Everything is old and not taken care of. AC did not work. Front desk completely unresponsive to any complaints. Refused to change the room claiming "28 degrees is perfectly fine".
Sefket
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Clean but very outdated like travel back to seventies. Excellent location.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

I booked this hotel because it said that it had free parking and air conditioning. It had parking however there was no air conditioning. We turned on the machine and you had to literally be right on top of it to feel a little air. Nowhere near enough to cool a room. It was difficult to sleep in that heat. Also there was mold in the bathtub and the shower head was broken. This place needs a major renovation.
Read More
Maria
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Perfect for our stay. Good location, close to the center of Zagreb.
Maciej
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

old hotel should be closed they dont't follow codes amd standards
Richard
icon-
6.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Are you sure the hotel is top of the range in the 1960s or 70s when it was built. However, it has not been updated since.
Mahmoud
icon-Business
Business
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Nice place Nice staff
Mahmoud
icon-Business
Business
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great and helpful staff Very safe place Near to transportations
Jason
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

They took payment for the city tax when I checked in, but not the hotel. I thought I had paid through Expedia. Then the kept calling and knocking on our door while my wife and I were sleeping to say we needed to pay. Then I got up and dressed and went to the front desk to pay, and they told me I couldn’t pay I had to wait until the morning.
Read More
Number of reviews per page
20
40