ac was basically nonexistent and room smelled very heavily of cigarette smoke. staff was incredibly helpful and breakfast was quite good. accommodated a very late checkout for am evening flight

Very poor hotel. Dark and dingy and has seen better days.

Air conditioning didn’t work. Bathroom was manky, water pressure was pitiful.

I stayed 1 night Cleanliness not so good Breakfast and staff excellent

The room was fine, a little outdated but I knew this when booking as I checked the other reviews But as it was just a night it was fine. A longer stay I would book a better rated hotel near the city But I slept well and the room had A/C. The breakfast was also fine and adequate. Overall a good place with nice staff

Location is good.

The staff were great and easy going. They are also very helpful. The hotel is a bit old which is not a bad thing but some stuff may not work (as it was in my case, the air conditioning and the lights). There is public transportation just 4 min walk from the hotel and you pay 0.80 euros. There also some cafes and restaurants around which is a plus.

Property is not well kept. Breakfast limited and not good quality.

Walls & floors have no soundproofing or padding so it was very loud, w/people coming & going at all hours. The tub/shower was very high & narrow

Great price,

This hotel is in a terrible state. The entrance was unlit passage carpet stained. The rooms had chipped walls bathroom was mouldy and luke warm water for showering The beds required us to make them with heavy stained blankets Breakfast was poorlycatered and presented Hotels.com should stop listing this accommodation

The bedroom was ok, but the hot water took almost 20 minutes to get hot. The floor towel wes wet. I called reception to change it … but no one came.

I will stay there again when I return to Zagreb.

N/a

Terrible experience, it’s a pricey horrible hotel. The rooms are in terrible condition, there is no AC and there excuse is that it’s set in 24’C for the whole hotel for environmental reasons (but all the rooms have the fan on all day). The water is also not heated, carpets are disgusting, the breakfast was not only terrifying but also a health hazard. DO NOT GO FOR ANY REASON!!!!

The cleanliness isn’t the best it was ok for only one night. Would’ve liked to be informed beforehand that there would be an extra fee for the parking lot. Overall good!!

Everything is old and not taken care of. AC did not work. Front desk completely unresponsive to any complaints. Refused to change the room claiming "28 degrees is perfectly fine".

Clean but very outdated like travel back to seventies. Excellent location.

I booked this hotel because it said that it had free parking and air conditioning. It had parking however there was no air conditioning. We turned on the machine and you had to literally be right on top of it to feel a little air. Nowhere near enough to cool a room. It was difficult to sleep in that heat. Also there was mold in the bathtub and the shower head was broken. This place needs a major renovation.

Perfect for our stay. Good location, close to the center of Zagreb.