amanda
with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Warning!
Avoid this hotel
Our stay was made hell by monstrously loud Friday night music till almost 1am.
When l got out of bed to complain ..l wouldn't normally but the sound was so loud - l found other guests also begging the unhelpful front desk.man to do something about it.
One poor lady was crying.
He promised it would end at midnight.
It didn't.
When l went down again at almost one o'clock he denied the party music was still playing!!
He also lied to my husband about it.
Eventually l got his boss to get the sound down
Clearly the hotel
Makes it's money from parties not the poor suffering guests.
But surely they could
A. Employ kind polite staff who are not rude to customers
And B . Invest in sound proofing for the deluxe rooms .
It was a rotten experience .
But the whole thing was hell
The hotel was also in a poor location.and rather old fashioned.
But
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